Bag Spa

Excellent service and great workmanship. They match the colour of my red sole protecting my christianlouboutin shoes

Excellent customer service. Made to feel welcome and important in store. Friendly and very helpful staff and fantastic craftsmanship. Thank you.

Fantastic service, highly-highly recommend!!!

Amazing service and expertise!! It is not cheap, but you get what you pay for (I've learnt this the hard way)! The work is amazing and meticulously neat! If you want long-lasting quality work and advice, this is where you should go. Thank you for your work.

I’m a traveling entertainer my previous shoe repair shop closed a found Evans what a long history n Melb the staff. Makes the difference when n z quality workmenship Evans City has both Luv ur work I’ll be back soon,with more shoes to repair 👍🏾🌈😎💯

Excellent service and craftsmanship; very expensive.

I can trust Evans to do a perfect job to repair, dye or renovate my shoes and hand bags. Latest repair was one heel and I can’t tell which was damaged now.

Fantastic service - I needed soles put on new patent leather shoes by that afternoon - the team had it done on time, quality was fantastic and the price was very reasonable for the very high quality and speed of service. Thanks!

Supreme Quality & Service!

Exceptional service and quality. You can trust Evan’s with your most treasured items, although not cheap, they do an incredible job you will not be disappointed

Outstanding major repair on my English shoes of a legendary name, I get the feeling that the soles will be more durable than the previous repairs in London as the soles are German leather. The finish is superior to the factory repairs in London . Thank you.

Evans gets the job done I’ve been to them many times with some that would be written off from other place but great deal of value to me and they were able to fix like brand new! They are a little pricey but that’s what you have pay for good work I will continue going Evans leather with any of my leather issues they do great great work big and small thank you

Great result on shoe repairs. Fantastic staff and brilliant timeframe to have shoes done. Highly recommend

Absolutely awesome service from the Evans team. I had an old tanner and Krolle bag and the handle had dried and cracked. The Evens team handmade a new handle, but the best is yet to come, they did it twice to get the best match. Thank you Evans team!

So happy with the service and care Evans provided. Customer service was fabulous from my first phone call to attention in store. My repaired D&G boots, which I had left with them in their original box arrived via post in a gorgeous larger box, my original box inside a protective material bag. Thank you for your care, workmanship and stand out customer service. Much appreciated and you have a customer for life!! Highly recommend.

Great communication, high quality service and craftsmanship. My favourite bag has a new lease of life!

I am in Brisbane and while in Melbourne, dropped my very much loved jacket in for "refurbishment". it looked worn, scuffed, and a few minor tears. Today the jacket arrived, mailed back to Brisbane. WOW! The packaging was impressive. Then to open the box and find a jacket that looks better than i remember it new.. It looks magnificent. Fantastic job.

Very professional company, lovely polite lady behind the counter, job was completed much quicker than anticipated and to my satisfaction, and up to date ordering/invoicing system meant no annoying paperwork to remember for handing over at time of collection.

My beautiful red handbag broke when I overloaded it. The hardwear gave - a stud pulling through, with 2 cuts through the leather and a large graze. That and the wear of me hauling it around the world with me - it's my favourite. The repair is spectacular. It looks new (ish). The hardwear was perfectly matched, the tears repaired with only the tiniest scar in one instance (really unnoticeable) and the bag cleaned. Was it cheap - no. Was the customer service/experience good - it was fantastic. Was my $3,000 bag restored beautifully - it absolutely was. Was it worth it - hell yes! I cannot recommend Zoe and the team highly enough.

I 100% recommend this place. They have been around for ages and have a magnificent reputation that is well deserved. They revamped a little Chanel bag I had and did such a wonderful job...its like a new bag all over again...I'm very very grateful:-). Zoe is the perfect meet and greet front person...and a wiz sewer I have found out as she helped do my bag. Keep it up guys, and thanks again!

Fantastic service! Evans were able to repair a broken lock on my precious designer bag that my late mother had given me. It meant so much to receive it back in pristine condition. Thank you Evans.

Dear Zoe, I apologise for not replying earlier. The jacket is magnificent, the workmanship is extroadinary and I am so happy that something I treasure has been remade, so to speak, as new. I must congratulate you and your staff on an excellent job, not only in the workmanship, but in the professionalism your business has shown through keeping a client informed of the jacket progress. I will advocate your business to others and show them the jacket, which speaks for itself as a remarkable item of craftmanship with care and attention to detail to make it ' original '. Best of wishes to you and the staff. Bruce Donnelly Tamworth NSW

As I have been living in Europe for 8 years before COVID, I missed the magic craftsmanship of Evans, to whom I used to take my shoes and handbags for modification. I absolutely, without hesitation, highly recommend Evans for their very talented artisans in their flawless craft. Thank you Evans for creating magical beauty to my wedding shoes. Congratulations!! Dorville

I had my boots recently resoled and they look brand new! Evans did an amazing job thanks so much I’m going to get heaps more wear from my boots!

I was so thankful to find Evans Leather Repair online. I have sent several vintage designer shoes to them over the last couple years. They provide an excellent service. I have been extremely pleased with the quality of their work.

Evans was great, they fixed the leather on my RM Williams boots even after I was told by RM that they could do nothing to help.

Excellent and easy to use. Quality was very good. Would recommend.

Every few years I bring my shoes here for a rejuvenation. It costs the same or perhaps more than they cost to buy in the first place - but they come out sparkling, seams fixed, soles new, colour patched, little scratches gone. It’s a pleasure to have a place like Evans where craftsmen are paid decently to do good work and prolong the life of our objects (and make our feet happy),

The team at Evans are magic makers…we have used them on several occasions (puppy damage x 3 shoes) & the repairs & service are more than exceptional …have also used there service for stretching on sneakers & they are amazing …they deserve more than 5++++ stars

Evans' repairs to my loved but worn handbag has restored it back to life. Exceptional workmanship and great service in a historic location.

We just received our Louis Vuitton suit case after a major repair & we are over the moon. It looks like new & it was money well spent. I will definitely be using this company again should I need anything repaired.

Absolute rip-off! Go elsewhere. My CK backpack needed to be repaired; literally a couple of stitches on one of the straps (as seen in the photo). Evans quoted me $250!! That's almost what I paid for the bag itself, for a few stitches! I ended up going to Cobbleron who fixed it for $55 😂

I wouldn't trust my favourite Saint Laurent boots with anyone else. Always quality service.

Boots: Vibram sole replacement and restoration - Pricier than others but the quality of the work speaks for itself.

The team at Evans replaced a zip on my vintage Dior bag, the price was reasonable, they did a fantastic job! I love it! Thank you!

Excellent service, I paid $35 to re-heel some vintage pointed toe mules which were extremely badly damaged. They restored them within a day and also took the time to clean the soles and glue down some fabric that was coming off the toes, even though I didn’t specially request them. The woman working at the front desk is very knowledgeable and helpful too.

A lovely high quality leather repair service with charming staff. You get what you pay for, thanks to them my bag has never looked better. Cannot recommend them harder. :)

I was extremely happy with the result of my repair. The service I received was efficient and the communication with staff was fantastic

Thank you so much for getting the grease stain off my Louis Vuitton handbag, I was convinced that there wasn’t a chance it would come off. My handbag looks amazing again after the restoration clean. I also received valuable advice on how to handle the leather care on my bag. Fantastic service from the team! Thank you again!

Excellent service - extremely helpful in identifying a solution to a tricky situation

Took a jacket in for some simple seam repairs- staff were nice but I couldn't believe the estimate I was given, so left it for a formal quote. A few days later they confirmed, $450.00. Took the jacket back and found a local place, who did the same work plus some inside pocket fixing for $90.00, and it's a great job. Evans are nice people, and handy to my workplace, but I won't bother trying them again.

Extremely happy my boots of 25 years have been totally rejuvenated. Staff are very helpful and efficient

I found Evans on line. I live in Brisbane and they are based in Melbourne. The whole experience was so easy. I emailed them and they responded . We corresponded back and forth with queries. All were answered promptly. They shipped a box to me with all address labels and packaging for my shoes. Once they completed my shoes, they shipped it back to me in a very well packaged box. The shoes were back to new, and they went above and beyond to what I expected. Would go back there in a second for any future repairs.

My 17 year old classic Burberry bag has been restored beautifully. Not only do I get to keep a bag that has sentimental value, it is now in such good shape that I’ll be able to pass it on to the next generation.

I took my two favourite pairs of boots to Evans to be repaired and they did such a phenomenal job. Definitely recommend these guys!!

What a great store!!! Leather experts who apply their skills to regular repairs and unusual repairs. Thanks.

Sent my bag for a repair and was happy with the customer service and the overall result. Thank you.

I am really happy to pick up my 34 yrs old Repaired Boot.The severed Scuff marks on my Nubuck Leather boots are being repaired which is better than I expect.They have clean, conditioned and waterproofed. I believe it can be worned for another 34 years. I will recomend anyone to repair any Leather products to the store. Thanks!!

Exemplary workmanship. My new vibram soles and heels look absolutely stunning! Top-notch service all round.

Happy with entire process. I appreciated that they took care of everything and made the process of getting damaged shoes to them. Not cheap, but you get what you pay for.

Went there with a pair of boots perfect in every way - the kind of investment pair you know you're going to be wearing for years and years - but for the colour, which was too light for my liking. The person at the counter (sorry, I didn't catch her name) informed me of the (admittedly pricey) cost for dyeing the leather, but took the time to explain cheaper, DIY options. I didn't feel confident I could pull it off so I decided to bite the bullet, but I appreciate I wasn't pressured to go for the expensive option. During the process Evans texted me a picture to make sure this is what I wanted, so I was kept in the loop. I just came back from collecting the boots and couldn't be happier - the colour is just what I wanted and it has a lovely, natural-looking patina (see before and after). Quality work, totally worth it! thank you to all involved :)

They quoted me $1500 to fix some very minor/tiny scuffs on my Chanel bag. I sent the bag to them in March. They sent it back a month later and had half done the bag. They discoloured the gold colour on the bag so I sent it back to them again to fix it - now its been 3 months, I still have no bag and I feel sick to the stomach they ruined my gorgeous Chanel bag & I have heard nothing from them. Wouldnt recommend.

Thank you to the fabulous team at Evans for the wonderful service and for restoring my Chanel backpack. Your magnificent workmanship and attention to detail went beyond what I thought was possible. My bag looks as beautiful as it looked when I bought it. Again thanks Lyn Parche

Really amazing place. Artisan leatherwork, reasonably priced and amazing service (Zoe is awesome). Highly recommend for any leather stuff that is special to you because these guys treat it with love.

I did not believe my beloved louboutin's and valentino's were repairable. Evans customer service from start to finish was immaculate. There was not a single clue that my shoes had been chewed by my naughty puppy. Will definitely be returning. What beautiful craftsmanship and expertise in leather work. I won't go anywhere else! Thank you Evans!

Very friendly and knowledgeable staff. Extremely pleased with the result of my repair and the fast service they provided. Would highly recommend this business.

Evans Leather Repairs did excellent work on my damaged Christian Louboutin shoes. The red soles are well repaired & ready for action! Communication was very good & repair done promptly. Cost was reasonable considering the work they needed.

My only recommendation would be that they would clean the shoes as well. The repairs were pricey but the job was exemplary. It was only disappointing to have the shoes returned not polished. They were patent leather so it wouldn’t take much. Just that next level of service.

Prompt and professional service using quality materials. You get sms and email notification from start to end of transaction. You'll also get a photo of the completed work when your item is ready for collection. Highly recommended.

Very helpful and professional. Took the time to answer all my queries

Excellent service, excellent quality of work.

Really impressed by the service and expertise here. Don't take your things elsewhere to save a few $ and risk having your goods ruined. These guys are amazing and do a beautiful job.

I had high expectations due to the reviews, but got disappointed. They were fixing my satin toes and in the process had messed up the colour so significantly the shoes looked entirely different and still tried to give them back to me had I not insisted of them being fixed again. Eventually after 3 months they refurbished the shoe but left glue residue and pencil marks on the satin. I was tired of arguing so I took the shoe home. Very disappointed as they seemed very professional.

Thank you so much for getting my beloved Doc Martens back on the road-they look like they'll be good for a number of years. And when they do need new soles again I'll come straight to you since you did such a superlative job. Lisa J.

Thank you to the staff at Evans they did an amazing job with my purse and wonderful customer service Thanks Helen

I’ve been taking my beloved shoes to Evans for a long time. Great service, top shoe care products and repairs are spot on! Highly recommended.

Excellent service yesterday at the Echuca store! Had a great chat with the lady that served me, such a seamless shopping experience and came away with the exact boots I went in for. Could really feel the family owned vibe too. Cheers guys!

Cannot praise the Evan's team highly enough! They restored my vintage leather jacket to new! I couldn't believe how great it looks. Thank you so very much. You're the best!

I highly recommend Evans repair. I've use their services twice to repair my beloved shoes. I find the people lovely to deal with and the work exceptionally done.

Thank you Jenny and the team for the exceptional and friendly service. You went above and beyond and the result is perfect

I’ve had several favourite bags and shoes renewed, re-sprayed, stretched or otherwise altered by Evans over the years. Jenny knows exactly what I want as soon as I begin explaining and I couldn’t be happier with the care and attention lavished on my precious items. They come back like new! Evans are the best and I recommend them wholeheartedly!

I got my weared-down black Chanel Classic Lambskin Bag repaired and received amazing results. Would highly recommend this place, thank you so much.

I came to Evans with a pretty rough bag and they've done such an amazing job! Everyone I was in contact with was helpful and knowledgeable and made the whole process incredibly easy. The text message system is also super handy. I'll definitely be returning

Top quality repair and restoration/revitalisation on loved premium bags. Expensive, but worth it to have the bags back to their former glory. Excellent communication, turn around time and customer service. Very professional. Will always return to their business.

Superb service and highly skilled personnel, top quality. You get what you pay for.

Restored my 22 yr old large noe louis vuitton bag back to its lovely honey coloured leather. It had marks and stains underneath due to general wear and tear, they are now all gone. It looks superb. My matching purse was also split inside and this was fixed too. Thanks team fantastic job.

Impeccable workmanship on shoe re-sole - friendly service - quick turnaround (24 hrs)

Counter staff were helpful and informative. Once my coat had been treated, it was carefully packaged and couriered back to me. Would recommend.

Evans Leather repairs and restores shoes with high quality materials, excellent and highly skilled input, delivered on time, at reasonable prices. BAG

Excellent workmanship and professional service!

From the beginning of my association with Evans, I found them to be very helpful and responsive to any questions I had about my shoes being fixed. Nothing was ever too much trouble and they always had time to answer any question or help me with any problem I might have been having, like getting my shoes down to them in Melbourne. I highly recommend Evans to anyone needing quality repairs to their shoes. I look forward to dealing with them again sometime in the near future.

A huge thanks to Jenny and the Evans team who restored my gorgeous Bag. I was thrilled with the work and their timing was perfect. The bag was turned around in a super quick time to facilitate a birthday gift.. So Many Many thanks to all involved. :)

I can't tell you how happy I am with the service I received at Evans. They have just re-dyed a Balenciaga bag I bought a number of years ago and it looks almost brand new. The colour match was going to be difficult because it was a smoky blue but they managed to match the colour perfectly. The service was friendly, efficient and very professional. I would definitely recommend them and use them again.

The customer service at Evans has been good. They were responsive, fielded my questions, and were flexible about options fixing my bag. The whole process (enquiry, to sending my bag over, having it examined, deciding on the work to be done, and having it returned) took over a month so if urgent repair is needed it should be requested at the outset. I was really impressed with the quality when my bag was returned to me. My bag had a strap broken and they crafted a new strap which was identical to the old one. I am now able to use my beloved bag again! Therefore I highly recommend their service.

I just walked past, but it looked nice

I took a few items into Evans including 2 designer sneakers that had so much wear and tare I had stopped wearing them. When I received the sneakers back they looked like I just purchased them from the store! I was beyond amazed! I also had a pair of Chanel wedding shoes I had bought to wear at my wedding at the end of the month but the shoe strap was giving me excruciating pain & I couldn’t figure out why as the shoes fit perfectly and the strap wasn’t too tight! As soon as I took them into Evans they assessed the problem and told me that they need to loosen the strap to allow me to have that give as the strap was sitting too low on my foot - mind you they’re saying so it was a little risky as glue stains cannot be cleaned off the satin! When I received my shoes and put my feet into them I couldn’t stop crying from happiness! I thought I was going to have to change my shoes as they were so uncomfortable & with the wedding so close it was very distressing, but Evans made it work & I’m forever grateful!

I can’t recommend Evans enough !! I had leather Vachetta trim replaced on my vintage LV bag & it looks like new . The communication was faultless & so simple . The process from postage interstate to receiving my bag took just over a week . Recommend Evans 100%

great work, very helpful and flexible.

They are amazing. Philip Lehmann

Top notch quality / customer service & overall experience - These guys have to be the best in Melbourne for sure! Old school principles around customer service & quality of their product & care - Yes it may be a higher investment than other repairers, but it reflects itself in the overall experience received. I will never go anywhere else!

A M A Z I N G! Got my sole fixed in no time and good as new. The staff is professional and friendly. I am glad that I found this wonderful local legend.

They fixed the magnet on my handbag. No where else in Melbourne could fix it, thank goodness for evans.

Brought in a much loved and rare Gucci bag I’ve had for a long time that was in need of rejuvenation after almost daily use for 5-6 years. The interior fabric lining was rather stained (a rogue strawberry) and the exterior piping and base of the bag were beginning to wear and fray. Minor scratches and marks to the leather generally. I’d taken the bag to Gucci who had quoted $890 to recondition the bag inside and out and replace the interior in full which was to take 3-4 months for the work to be done at their workshops in Italy (COVID still prolonging lead times). I’m sure Gucci would’ve done a good job but I looked locally to see what I could get done here. Royal Bag Spa quoted $740 and a 6 week turnaround. Then I went to Evans, recommended by a friend. The staff there are very pleasant and informative; they were able to offer a quote of $450 for the work and a turnaround of 7 days! They explained that the interior would be washed with a special solution, rather than replaced, and that should remove most of the staining. If not we could look to get it replaced for additional charge. I picked up my bag a week later and the bag looks like the day I bought it! No scratches, piping repaired beautifully, and new wax borders applied to the handles. The interior was looking a lot better, though some of the more stubborn stains remained, but I was prepared for that being the case and was glad to accept the bag as it was. They had also waterproofed the bag which has a 6 month guarantee. All in all, great service, remarkably quick work, and exceptionally friendly and personable staff in a very handsome shop full of tradition and excellence. Will definitely be going back for all my leather work. Thank you to the team at Evans!

Evans were amazing. They were accomodating, helpful, efficient and above all super friendly. They spent time with me assisting me in making the right decision. I would recommend Evans to all of my friends. Thank you Evans for great quality service.

Have a pair of very comfortable well made shoes. The original soles were more suited to soft surfaces and less than daily walking. These old crepe rubber soles that had seen the end and needed replacing. The replacement soles, while expensive, are terrific and the workmanship in replacing the soles was top notch (see photo). I do believe I will get another handful of years out of these shoes and the will continue to get move comfortable with time :-)

I had another experience from another place. So my bag wasn’t 100% either was I. But from the moment from emailing my quote I felt confident it would get fixed properly. They know their stuff. Drop off I was felt even more better, and when I picked my bag up she (haha) looked brand new I’m so happy and I was literally thinking the bag was not repairable. I will now be going to Evans for all my bag needs!!! Anyone that has handbag or shoes or leather issues/cleaning this is your go to!!! Thankyou Evans again, you will definitely see me again!!!!

Great service and excellent craftsmanship. On time and good value. Would certainly use again - highly recommended.

Pretty disappointing. $50 for two new belt holes and they're not consistently aligned. A fraction more care and it would've been 5 stars, despite the job taking more than a week to complete.

Huge thank you!! The shoes I ordered for an event on Friday arrived in less than 24 hours! And they are so perfect!

My shoes were re-coloured, as one had faded in the store window prior to purchase. The end result is beautiful. I was kept in the loop via text concerning how the job was progressing. All up, a very satisfactory outcome. I recommend Evans.

Fantastic work by the craftspeople at Evans! I had a damaged R. M. Williams wallet that I wanted repaired as I love it to death, and they repaired it and gave it back to me better than new!! Service was quick and professional. Would recommend to anyone who wants excellent repair work done on their leather goods.

So impressed with the quality of my shoe restoration. Lovely staff too!

Outstanding service as usual. Highly recommend.

Thanks so much for the excellent job done on my aged Baxter boots. My feet and I look forward to another 20 years of comfort.

After a not so good experience Evans support team go in touch and resolved things quick smart. If this was the experience from the beginning this would be a 5 star review. I would have given a 3.5 but couldn't so 4 it is.Thanks team for resolving things as you did.

Do not recommend Evans - very bad

Repair of tear in Leather Jacket was done very well and quicker than originally quoted. Not cheap

Great service cost effective solution and I get my favourite boots back with expert care!

I do not usually give written reviews but I felt strongly about this one. I went to the store and requested metal toe pieces be inserted on my thrice worn RM Williams. I was served by Jen (not sure of her name) who condescendlingly replied that I should have come before the shoe had been worn. Despite this and the hefty $120, I persisted with the order due to their allegedly superior workmanship. When I arrived to pick up my shoes, I was handed shoes with protective soles and NO toe pieces by Desi (a different store clerk). When I said that it was not what I had asked for I was met with a blank stare and a response of "I don't know what to say", no offer of a refund was given. She promptly left the counter to go upstairs, possibly to escalate the issue although she did not tell me this. I stood there for several minutes and was so annoyed I just left with my shoes. What irks me most is that this business justifies its high prices with claims of providing superior customer satisfaction but they couldn't even get my order correct. The workmanship wasn't anything beyond what I'd have gotten from my regular cobbler in terms of the protective soles. What an absolute joke. Just go to a regular cobbler.ADDIT:This issue was resolved in a quick and efficient manner by support staff at Evans.

Excellent, fast and professional turn around. Don’t waste your time or money going anywhere else!

Fabulous service.All staff I dealt with really knew about shoe repairs.The actual repair (full resolve) was extremely well done - real craftsmanship.I feel very confident about the quality repair and excellent staff.Worth the money.

I’m so thrilled I took my water logged louboutin wallet to Evans. They restored it to as new condition. I was worried about it, but they did such a magnificent job!! And the service was first class throughout, and finished a week earlier than quoted. Would highly recommend for all works to designer goods, so impressed.

Friendly courteous staff.Uses good material.Sole - really nice finish.Restorative clean - very nice finish.Efficient service.

Great knowledgeable service shown by the staff. Repairs done quickly and within the time frames provided on paving the order.

Both the girls are so helpful, offering advice on any item.

Very professional service for leather repair.

Great old-fashioned, professional and friendly service. Nothing is too much trouble! Thank you to all at Evans. It is also a wonderful experience to visit your shop and see the old world charm of the spiral staircase and the beautifully-crafted cabinetry.

My three year old Balenciaga City Bag was looking worse for wear. The stitching had frayed on the handles and the lovely blue colour had faded. I dropped off my bag to Evans and picked it up under 4 weeks later. It has been restored to its beautiful blue colour and the stitching has been repaired perfectly. It also has been carefully cleaned. My bag looks brand new. I would highly recommend and trust Evans for any designer leather goods that need repair. Pricing is at a premium but is justified by the high quality of their work and friendly service. Thank you Evans !

Excellent repair, even though tricky, and professional and friendly customer service.

Fantastic shoe repairs as always.