We specialise shoe repair, cleaning and restoration services. Post your items to our shoe repairers from anywhere in Australia with our online shoe repair service or visit our heritage workshop in Melbourne for a personalised consultation.
Trusted by generations of clients, fashionistas and brands we're Australias leading leather shoe repairers and restorers. Visit our shoe repair shop in Melbourne CBD or post your shoes from anywhere in Australia. Send photos to our team to get started.Send Photos
Recent examples of shoe repairs and customer stories from our Facebook page. Learn about the type of work we do, brands we service and the bespoke solutions we provide to our clients based locally and around Australia.See Examples
Well regarded as the best shoe repairers in Melbourne for over sixty years, we offer quality craftmanship and bespoke service for your leather shoes. Bring your shoe repairs to our heritage workshop at Shop 50 Royal Arcade, 150 Elizabeth Street, Melbourne for a personalised consultation or post your shoes from anywhere in Australia.View Location
If you're looking for shoe repairs near you, we also offer an online shoe repair and restoration service with Australia Post. Our shop assistants can help organise your order with fully insured delivery. Send photos of your shoes to our team to get started.SEND PHOTOS
We offer a variety of leather shoe repairs services including repairs, cleaning, restoration and colour changes. Some of our more popular shoe repair services are outlined below including a full service and price list.
Leather toe pieces are triangular cut sections of leather that are used to rebuild worn toe-portions of soles. Toe pieces are often used as an alternative to resoling or to build up the soles prior to applying rubber sole protectors.See Examples Send Photos
The rubber tips attached to the ends of the heelpieces. We replace worn rubber heel tips with new custom fitted tips. The new tips are attached, smoothed and the heelpieces are professionally finished with a renovator.See Examples Send Photos
We add rubber sole protectors to the front-half of leather soles. These provide slip resistance, watertightness and preserve the leather. Protective soles are crafted to be flush with the existing soles and finished with an edge dressing.See Examples Send Photos
Heels are made up of a full layer of rubber or a combination of rubber and leather attached to a heel block. We replace worn heels with matching toplifts or combination rubber / leather heels.See Examples Send Photos
We add toe plates or taps (Lulu and Triumph) to leather soles to prevent the soles wearing. Toe plates are crafted to be flush with the existing soles and affixed with screws which are sunk into the leather.See Examples Send Photos
We repair or resole shoes with new half or full leather JR soles. The new soles are smoothed, waxed and professionally finished with an edge dressing. Leather shoes can also be resoled with leather toe pieces and sole protectors.See Examples Send Photos
We resole shoes with full rubber Vibram soles. This service is available to replace the existing soles with either flat rubber soles or pre-moulded Vibram sole units.See Examples Send Photos
We re-cover, re-wrap and restore scuffed or scratched leather heelpieces. If the plastic heelpieces are damaged we can replace the entire heelpiece and re-wrap with matching leather.See Examples Send Photos
We replace worn or deteriorated insoles with new insoles cut from a matching section of leather and redyed to replicate the originals. A layer of foam padding is also added to the insoles for comfort and support.See Examples Send Photos
The leather lining spanning the inside of the shoe is susceptible to wear and tear over time. We replace worn, damaged or deteriorated linings with matching leather or material.See Examples Send Photos
Leather is a flexible material and can be stretched or widened. We stretch shoes with mechanised equipment up to half a size larger. We can also alter leather shoes by hand to achieve a custom size.See Examples Send Photos
We restitch the interior and upper of leather shoes to repair any wear and tear. Our wide selection of threads allows for custom matching of thickness and colour for a seamless repair.See Examples Send Photos
We use a supporting layer of leather to patch any holes between the soles and uppers or tears in the shoes. The new layer of leather is used to reinforce and strengthen the area from an unexposed side.See Examples Send Photos
We replace lost, missing or damaged hardware on shoes. Examples may include eyelets, buckles and studs. We can also reattach or repair existing hardware on leather shoes.See Examples Send Photos
We replace shoe zips with matching zips. A new zip is selected that matches the profile of the original hardware and colour of the fabric and fitted from the inside of the shoe.See Examples Send Photos
We polish, nourish and shine leather shoes. The shoes are cleaned of grime before colour-matched Saphir Medaille D'or polish and wax are applied to buff out minor scuffs, scratches and imperfections.See Examples Send Photos
Professional water protection and stain resistance for suede and leather shoes. We only apply high quality silicon-free waterproofing agents that do not change the colour or complexion of the leather.See Examples Send Photos
We clean and removed stains from leather shoes. Our deep cleaning procedure involves removing any marks or stains on the leather with extractive techniques before restoring the surface with cleaning and conditioning agents.See Examples Send Photos
We refinish, redye or recolour leather shoes that are discoloured, scratched or stained. The dye is custom-matched and the finish is reapplied by hand before the leather is nourished and waterproofed to prevent colour migration.See Examples Send Photos
We redye shoes to a completely new colour. The original finish of the shoe is stripped before the new dye is applied. Our dyes are applied by hand as opposed to sprays for a natural and refined finish to the leather.See Examples Send Photos
Our full service and price list. If you require a repair or restoration not listed above or need a custom quote for your items send photos to our team via our online order form.View Price List
Your use of the Evans website and services constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice
All efforts will be made to ensure that repair and restoration jobs are completed to a high standard. Evans employs only highly skilled leather craftsmen and items entrusted to our workshop are handled with the highest care. The repair processes recommended for any item are selected to suit the nature of the leather or material, the structure and condition of the item.
Evans cannot assume responsibility for the inherent weakness of, or defects in the leather or materials that are not readily apparent prior to processing. This includes dyeing jobs where the finish will be highly dependent on the quality and condition of the leather.
Evans will not be held responsible for any of the following processes:
While we strive to restore items to their original state, it is not always possible to return items to factory condition. Our goal is therefore to restore items to the best condition possible. In addition, some materials and hardware are proprietary of certain brands and there are regulations against using these materials for our repairs. In such cases materials and hardware will be substituted with suitable replacements of similar quality and aesthetics.
The prices listed on the Evans website are to be used as a guide only. We make every attempt to be consistent with our pricing and to provide transperent information regarding our repair processes. Due to the diversity of leather goods and variety of possible services available, prices are always subject to change and we are under no obligation to match the prices listed on our website. If an item is misquoted, we reserve the right to modify the price, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price.
If you decide to send us an order via post or courier, ensure that your items are packed securely. We cannot assume any responsibility for damage that occurs during transit and any transport services are to be used at your own risk. Please check with your shipping provider for more information regarding insurance policies and guarantees.
It is highly recommended that customers inspect items carefully upon completion of their order. Please notify Evans customer support within 24 hours of any complaints, concerns or queries regarding the item. All repairs left with Evans, unless otherwise specified, are subject to a workmanship guarantee for a period of three months following completion of the order.
Our workmanship guarantee is subject to the following conditions.
All returned items are put through a number of inspection checks. If the returned item satisfies our criteria, it will be processed as a new order and finished according to the original job description. Failure to meet any of the above criteria may result in the workmanship guarantee being declared void and being removed from that particular item.
After placing an order with Evans, there is a possibility that we will send you communications regarding our services and products. By using our services, you agree to receive such communications from us. We will give you opportunity to opt out of receiving these promotional emails by following the opt out instructions provided in such messages. We also use emails for non-commercial purposes. These emails provide important information such as repair details, copies of receipts and order status updates.
We utilise SMS for non-commercial purposes. You will only receive an SMS from Evans in regards to order details and order status updates.
Any message you send to Evans via email, postcard, letter, voice mail or other transmission relating to your use of this site shall be and remain the property of Evans, and Evans shall not be limited in any way in its use, promotional, commercial or otherwise. Evans will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.
Collection of your personal information
All customers are required to supply personal information on creation of an order. Types of information collected may include name, mobile number, postcode and email address. This information is mainly used for facilitating contact throughout the repair process and providing customers with order status updates.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Evans takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Evans reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
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