We specialise in luxury and designer bag repairs, cleaning and leather restoration. Visit our Melbourne based heritage workshop for a personalised consultation or use our online designer and luxury handbag repair service via Australia post.
Trusted by designers, fashionistas and luxury brands we're Australias preferred luxury bag repairer and restorer. Specialising in all luxury brands including Chanel, Louis Vuitton, Christian Dior and Prada, we can rejuvenate and restore your luxury bag to like-new condition. Send photos to our team to get started.Send Photos
Recent examples of designer bag repairs and customer stories from our Facebook page. Learn about the type of work we do, luxury brands we service and the bespoke solutions we provide to our clients based locally and around Australia.See Examples
Trusted by luxury brands for over sixty years, we offer a specialised designer bag repair, cleaning and restoration service. Our team of leather artisans are a preferred repairer for luxury brands. Visit our heritage workshop at Shop 50 Royal Arcade, 150 Elizabeth Street, Melbourne for a personalised consultation or post your luxury bag to us from anywhere in Australia.VIEW LOCATION
If you're looking for designer bag repairs near you, we also offer an online luxury bag repair and restoration service with Australia Post. Our shop assistants can help organise your order with fully insured delivery. Send photos of your bag to our team to get started.Send Photos
We repair and restore all types of designer and luxury bags specialising in brands such as Chanel, Louis Vuitton, Prada and Dolce Gabbana. Below we've list some of our more popular service and full service or price list for our designer bag repairs.
Loops connects the handle or strap to the body of a bag. We repair or replace broken loops on designer bags by either reinforcing with a supporting layer of leather or recrafting the loop.See Examples Send Photos
We specialise in relining or replacing the lining on designer bags. This includes recraftiing pockets and compartments, transferring luxury zips and branded hardware to the new lining.See Examples Send Photos
We repair luxury bag straps by either stitching and strengthening with supporting leather or resealing frayed edges. Our team also remake designer bag straps by recrafting from similar leather and recolouring.See Examples Send Photos
We repair designer bag handles and restore stained, frayed or discoloured handles. Our team also recraft either rounded or flat original luxury bag handles from similar leather and recolour to match.See Examples Send Photos
We offer an alteration service for changing the size or modifying the shape of designer bags. This service can involve either resizing, reshaping or restructuring bags.See Examples Send Photos
If your designer bag strap is too long or short, we can correct the strap so the body of the bag sits correctly. This can involve altering either a leather strap or chain strap.See Examples Send Photos
We replace hardware on designer bags with original hardware. In some cases if its not possible to source the original brand hardware we can either replate or replace the hardware with a similar colour and style.See Examples Send Photos
We replace or repair broken or faulty zips on designer bags. This involves matching or recolouring the zip fabric and using a similar profile zip. The zip runner and leather tag can often be preserved.See Examples Send Photos
We restitch loose seams, straps, handles and zips on designer bags. Our wide variety of threads and colours allow us to match luxury bag stitching patterns for seamless repairs.See Examples Send Photos
We patch, reinforce and repair tears on designer bags with supporting pieces of leather. Areas we tend to patch or reinforce include leather loops, straps, handles, corners or areas on the body of the bag.See Examples Send Photos
We offer custom repair services for designer bags that require odd or uncommon jobs. This may include metalwork such as fixing pins, locks, frames, reglueing parts of the bag, recrafting or remaking bags.See Examples Send Photos
The edging on straps and handles frays or wears and needs to be resealed. We reseal the edges on designer bag straps and handles with colour matched beeswax and smoothen the frayed edges.See Examples Send Photos
We use silicon-free waterproofing agents to preserve and stain protect designer bags. Our waterproofing agents do not stain or mark sensitive designer leathers creating a protective barrier for long-term protection.See Examples Send Photos
We specialise in cleaning and restoring stained, marked or discoloured designer bags. Our luxury bag restoration service involves deep cleaning and removing stains before sometimes recolouring the leather.See Examples Send Photos
We recolour designer bags that have lost colour, faded or are deeply stained. We custom match our leather dyes for an exact colour match before re-applying the finish or colour to restore the leather.See Examples Send Photos
We change the colour of designer bags to a completely new colour. This involves stripping the original finish before custom matching a colour and reapplying the finish or new colour to the leather.See Examples Send Photos
Our full service and price list. If you require a repair or restoration not listed above or need a custom quote for your items send photos to our team via our online order form.View Price List
Your use of the Evans website and services constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice
All efforts will be made to ensure that repair and restoration jobs are completed to a high standard. Evans employs only highly skilled leather craftsmen and items entrusted to our workshop are handled with the highest care. The repair processes recommended for any item are selected to suit the nature of the leather or material, the structure and condition of the item.
Evans cannot assume responsibility for the inherent weakness of, or defects in the leather or materials that are not readily apparent prior to processing. This includes dyeing jobs where the finish will be highly dependent on the quality and condition of the leather.
Evans will not be held responsible for any of the following processes:
While we strive to restore items to their original state, it is not always possible to return items to factory condition. Our goal is therefore to restore items to the best condition possible. In addition, some materials and hardware are proprietary of certain brands and there are regulations against using these materials for our repairs. In such cases materials and hardware will be substituted with suitable replacements of similar quality and aesthetics.
The prices listed on the Evans website are to be used as a guide only. We make every attempt to be consistent with our pricing and to provide transperent information regarding our repair processes. Due to the diversity of leather goods and variety of possible services available, prices are always subject to change and we are under no obligation to match the prices listed on our website. If an item is misquoted, we reserve the right to modify the price, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price.
If you decide to send us an order via post or courier, ensure that your items are packed securely. We cannot assume any responsibility for damage that occurs during transit and any transport services are to be used at your own risk. Please check with your shipping provider for more information regarding insurance policies and guarantees.
It is highly recommended that customers inspect items carefully upon completion of their order. Please notify Evans customer support within 24 hours of any complaints, concerns or queries regarding the item. All repairs left with Evans, unless otherwise specified, are subject to a workmanship guarantee for a period of three months following completion of the order.
Our workmanship guarantee is subject to the following conditions.
All returned items are put through a number of inspection checks. If the returned item satisfies our criteria, it will be processed as a new order and finished according to the original job description. Failure to meet any of the above criteria may result in the workmanship guarantee being declared void and being removed from that particular item.
After placing an order with Evans, there is a possibility that we will send you communications regarding our services and products. By using our services, you agree to receive such communications from us. We will give you opportunity to opt out of receiving these promotional emails by following the opt out instructions provided in such messages. We also use emails for non-commercial purposes. These emails provide important information such as repair details, copies of receipts and order status updates.
We utilise SMS for non-commercial purposes. You will only receive an SMS from Evans in regards to order details and order status updates.
Any message you send to Evans via email, postcard, letter, voice mail or other transmission relating to your use of this site shall be and remain the property of Evans, and Evans shall not be limited in any way in its use, promotional, commercial or otherwise. Evans will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.
Collection of your personal information
All customers are required to supply personal information on creation of an order. Types of information collected may include name, mobile number, postcode and email address. This information is mainly used for facilitating contact throughout the repair process and providing customers with order status updates.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Evans takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Evans reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
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