Blundstone Boot Repairs & Restoration

Repair and Care for Blundstone Boots

Founded in 1870 by John Blundstone, Blundstone is known for its elastic-sided leather boots. We repair, clean and restore Blundstone boots caring for worn soles, damaged uppers and leather finishes.

Our Blundstone Boot Repair Services

Our Blundstone boot services include cleaning, leather conditioning and colour restoration, alongside sole replacement, stitching and lining repairs. We also assess damaged leather and worn heels, with repair options depending on the boot’s construction and condition. Send photos of your boots to our team today for a quote.

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Our Blundstone Boot Repair Services

Before & Afters | Blundstone Boots

Explore our completed Blundstone boot sole replacement, with worn rubber soles replaced by Vibram Gumlite lug-pattern soles.

Blundstone Boot Repairs & Restoration | FAQs

We replace soles on suitable Blundstone boots, but not every model or condition is suitable for resoling. For crumbling, split or detached soles, we assess the construction and the condition of the remaining boot before recommending a repair. Send photos of both boots, including the soles and damaged areas.

We have fitted Vibram Gumlite lug-pattern soles to Blundstone boots. The replacement option depends on your particular pair; it is not necessarily identical to the original sole. We can discuss the available profile and tread during assessment, rather than promise an exact match or unchanged comfort and performance.

We offer cleaning, conditioning and colour-matched refinishing for suitable leather uppers. The approach depends on the material, finish and depth of the damage. Smooth leather and nubuck need different care, so we assess your boots before recommending treatment. We cannot promise complete stain removal or an exact return to the original finish.

Send clear photos showing both boots, the soles, uppers and any damaged areas. Include the model details if known and tell us what you would like repaired. We use these details to assess the likely work and provide a quote; some damage may need an in-person inspection.

Yes. You can post your boots from anywhere in Australia using our online repair service, or bring them to our Melbourne workshop. Send photos first so our team can discuss the repair and help organise your order.

We can assess torn leather for patching or reinforcement, restitch damaged seams and replace worn lining sections with matching leather or material where suitable. The repair depends on the location and extent of the wear. Material matching and how visible the finished repair will be need to be assessed for your pair.

Customer Reviews

★★★★★

My 7 year old boots came back better than brand new with a goddamn free polish and buff that I absolutely should've been charged for ... it took about week and it was well worth it. Highly, highly recommend. And they're lovely folks, too! Thanks Evans. I appreciate your hard efforts.

JoshGoogle
★★★★★

Have had numerous pairs of shoes repaired and/or colour matched over many years and have always been very happy with the quality and service.

Kay YoungGoogle
★★★★★

Evans did such a terrific job restoring my favourite well-worn boots, I barely recognised them because they looked brand new again! This place is first class, and super friendly service too! Happy customer!

Dale BarltropGoogle
★★★★★

Every pair of shoes I have taken to Evans are repaired perfectly. Travelling into Melbourne from country Victoria I'm notified when the goods are ready to be picked up. I am extremely satisfied with all aspects of their service including their wonderful repair & frontline staff.

Kel GreggGoogle
★★★★★

We had wedding shoes arrive from the US and not the right color - Evans could not have been more helpful.

Lisa CollyerGoogle
★★★★★
Strongly recommend Evans in the centre of the CBD in Melbourne for she Repairs! They did a superb job on a pair of vintage coach boots and we greatly appreciated the service, craftsmanship and appreciated the boots being placed into a lovel…Read full reviewClose review

Strongly recommend Evans in the centre of the CBD in Melbourne for she Repairs! They did a superb job on a pair of vintage coach boots and we greatly appreciated the service, craftsmanship and appreciated the boots being placed into a lovely linen bag, which will be used for travel. Thank you for amazing service and for being open on the weekend for ease of pickup! 😃

Sandra JelleyGoogle
★★★★★

The staff were amazing and went above and beyond for me, especially when I needed a rush order! I purchased brand new Amina Muaddi shoes that needed the sling backs adjusted and they now fit like a glove! Couldn’t be happier, thank you so much again!

Chloe ZanghiGoogle
★★★★★
Absolute best service, Milly was so lovely and honest about my boot repairs, and whether it was worth doing one pair I wasn’t sure about. They did fix my long suede leather boots with new heel-soles, boots look better than brand-new & at a …Read full reviewClose review

Absolute best service, Milly was so lovely and honest about my boot repairs, and whether it was worth doing one pair I wasn’t sure about. They did fix my long suede leather boots with new heel-soles, boots look better than brand-new & at a very reasonable price. Can’t recommend highly enough, thank you!!

Margarita VasilakakosGoogle
★★★★★

Lovely service, they freshened up my Christian Louboutin suede boots and did a great job. Will be back for any other repairs and maintenance on leather goods in the future 🤍

Emily SearsGoogle
★★★★★

Amazing repair of my rm Williams boots to almost brand new . Great service and restored quickly . Very good quality

Mark BarnewallGoogle
★★★★★
After a 'cobbler' in Ballarat took to my beloved Dr Marten boot and sole with superglue, and left them ruined, I was mortified. But then I did some research and came upon Evans ... and thank heavens! 😇 The most wonderful service and commu…Read full reviewClose review

After a 'cobbler' in Ballarat took to my beloved Dr Marten boot and sole with superglue, and left them ruined, I was mortified.

But then I did some research and came upon Evans ... and thank heavens! 😇

The most wonderful service and communication... and pretty reasonable pricing given the state of things after the superglue!

Re-soled, refurbished and better than they've ever looked 🤩

Thanks team!!

Pia SimsGoogle
★★★★★

Had a pair of Scarpa boots resoled. Amazing job and much better than the original. This is just high quality work.

Don RossGoogle
★★★★★

Excellent service and craftsmanship - the best shoe repairs I have ever experienced! Rare gem - Ilive in Perth and bring my shoes over for repairs. The team are lovely 😊 thanks for your professionalism

Emma ButlerGoogle
★★★★★

Dropped off two pairs of shoes for sole protection and they were beautifully done. Super clean work and friendly service, I highly recommend

Martin HuangGoogle
★★★★★

Shoes were mended perfectly & that shop!! What a delight to walk into! Like you’ve entered the old world!

Jennifer HuntGoogle
★★★★★

Evan’s shoe and leather fix are extremely very
professional from their qualified tradesman and
produced first class results and top class performance. I rated Evan’s 10 out of 10 and I highly recommend to the public whom needs their
accessories fixing.Guarantee work satisfaction.

Kim HuiGoogle
★★★★★

The repair shows amazing workmanship, looks brand new again, so excited to get my shoes back & wear them.
Then to top it all, there’s excellent customer service given by Isla, she certainly has a lot of knowledge. Super friendly and very professional, even remembered my name on my return.

Paul WeatherallGoogle
★★★★★
I recently had my high-end shoes repaired at Evans Leather Repairs, and they did an exceptionally good job. Even the mirror finish on the black toe caps is outstanding! Now I can confidently wear them with black tie. Not the cheapest servic…Read full reviewClose review

I recently had my high-end shoes repaired at Evans Leather Repairs, and they did an exceptionally good job. Even the mirror finish on the black toe caps is outstanding! Now I can confidently wear them with black tie. Not the cheapest service, but definitely worth every cent given the quality of the original shoes and the craftsmanship.

Warrick PaddonGoogle
★★★★★
Evans did an amazing job of stretching my Louboutin chelsea boots that were too tight, creating so much more room. They also fixed scratches in my Prada boots giving them a brand new lease of life saving me $$$$ on new ones. I 100% trust an…Read full reviewClose review

Evans did an amazing job of stretching my Louboutin chelsea boots that were too tight, creating so much more room. They also fixed scratches in my Prada boots giving them a brand new lease of life saving me $$$$ on new ones.
I 100% trust and recommend Evans to restore your designer brands before opting to purchase new pair👌👏 🙌.

ShellGoogle
★★☆☆☆

had a pair of SL Active Scarpa boots resoled . Can`t give a review till I get my boots back .

Steven JohnsonGoogle
★★★★★

Friendly and knowledgeable staff, combined with fast and efficient turnaround made the whole encounter of my shoe repair, flawless. Thank you very much. Highly recommended.

Anita McLeanGoogle
★★★★★

Absolutely incredible so professional best workmanship I’ve ever seen on my Gucci shoes

plan wowwomenGoogle
★★★★★

My shoes feel and look like brand new again, absolutely stunning restoration.

Camilo IsazaGoogle
★★★★★

Helpful, straightforward and kind service. I had a pair of suede shoes that needed the heels replaced and were fixed in two days. So happy with the work and to be able to keep my favourite shoes❤️

Claire Peter-BudgeGoogle
★★★★★

Such friendly staff who have assisted me with repairs on more than one occasion. Always trusted service and care with my shoes.

Meagan FranzmannGoogle
★★★★★

Excellent quality repairs and alterations - and really lovely staff. Possibly more expensive than other places but their work is immaculate. I’ve been going here for years and I wouldn’t take my shoes or leather goods anywhere else!

Cate Mackay-ScollayGoogle
★★★★★

The shoes I dropped off were in good condition on top but the wooden sole had broken. These guys replaced the sole and made them look amazing again in 24 hours (promised like 10 days). Great friendly service and price was fair.

Damian LaughlinGoogle
★★★★★

Phenomenal service and completely resurrected my favourite shoes!

Anshini JainGoogle
★★★★★

Evans is absolutely the one and only for any restoration, clean, and any issue with shoes , bags ect . In my opinion they are magicians.
Lucky to have them in Melbourne great service and old school service.
Beautiful little shop also .

Aphra NatsisGoogle
★★★☆☆
If you like the excitement of walking in new shoes, would recommend to wear your shoes first until it wears and tears a bit then have your soles protected. These were brand new and I didn’t have knowledge that the soles be sanded and glued…Read full reviewClose review

If you like the excitement of walking in new shoes, would recommend to wear your shoes first until it wears and tears a bit then have your soles protected.

These were brand new and I didn’t have knowledge that the soles be sanded and glued on like this. My heart dropped a bit when I saw the final results, I should’ve have to wear the shoes first. Would appreciate if I got told in the consultation how the soles gonna be sanded and glued.

The front desk staff who welcomed and took my shoes was very nice.

The staff who gave the shoes back was not nice and was giving attitude when I told her it was not my expectation for the shoes to be sanded. She said “what do want me to do?”

The exciting feeling of wearing new shoes kinda gone away by 50% haha.

Would recommend to come here when your new shoes have been worn a bit. As your soles will be sanded anyway. (From not a shoes expect, just someone loves fashion) The craftmanship is really good.

Ngọc NguyễnGoogle
★★★★★
Go to Evans, even if for a visit. A tiny shop like something out of a fable. They resoled my Scarpa mountain boots that I bought in 1988. They replaced the Vibram soles and cleaned and recoloured the leather. Exactly as long as they told me…Read full reviewClose review

Go to Evans, even if for a visit. A tiny shop like something out of a fable.
They resoled my Scarpa mountain boots that I bought in 1988. They replaced the Vibram soles and cleaned and recoloured the leather. Exactly as long as they told me it would take. I can't say the boots look like new as they still bear the scars of their long life, but they are very close.
The cost was fair and less than half the cost of new boots that are not of the same quality. Quality craftmanship deserves fair recompense, and i would have Evans repair boots again in a heartbeat. I highly recommend Evans and the staff are delightful.

Timothy CarrollGoogle
★★★★★

Before you throw away your favourite pair of shoes that has been with you through thick and thin, just give Evans a call and see what they can do.

They fixed the base of my leather skate shoes which were bound for the after life.

Worth it.
Thanks Evans!

EricGoogle
★★★★★

needed an emergency heel tips repair and had been to Evans in the past to pick up shoes for my sister. I was so pleased they could do the repair while I waited. I was in Melbourne for the day from regional victoria.Thankyou

Suzanne ParkerGoogle
★★★★★

Evan’s shoe repairs or remodeling are the best

Hellen GoodallGoogle
★★☆☆☆
Evan, may his soul rest in peace, would be embarrassed to return a pair of dress shoes which were booked in for rejuvenation and a polish in the condition I received them today. Honestly I could have done better job myself. The shoes contin…Read full reviewClose review

Evan, may his soul rest in peace, would be embarrassed to return a pair of dress shoes which were booked in for rejuvenation and a polish in the condition I received them today. Honestly I could have done better job myself. The shoes continue to have surfaces scuff marks and light scratches which I expected to be polished away. Terribly disappointing.

Michael TogiasGoogle
★★★★★

Wonderful work replacing a protective sole on my favourite pair of shoes - highly recommend.

James WolstenholmeGoogle
★★★★☆

The staff are friendly and the service is very good.
Remember that this is not a "Mr Minit" franchise, so you will be paying a premium for anything they do.
They did a very good job on the soles of my Prada shoes, however $100 does not represent value for money in this case.

Sean O'CarrollGoogle
★★★★★
Evans was highly recommended to me by a shoe store in Melbourne. Their craftsperson did a wonderful job - beautifully brought back a much enjoyed pair of shoes to (new) life again. I would visit Evans if I ever have another show issue again…Read full reviewClose review

Evans was highly recommended to me by a shoe store in Melbourne. Their craftsperson did a wonderful job - beautifully brought back a much enjoyed pair of shoes to (new) life again. I would visit Evans if I ever have another show issue again. Friendly, professional, prompt, and with expert service - a treasure in the city

Joel EigenGoogle
★★★★★

Service was efficient and friendly. Got my boots back in a couple of days!

kim wGoogle
★★★★★

I am interstate and was a little hesitant to post my Louboutin heels into Evans to be resoled and tip replaced. I had multiple questions and the team at Evans were so accommodating in answering all my concerns. Final result, craftmanship and customer service is amazing, highly recommended.

Anica PelivanGoogle
★★★★★

Amazing how a some professional TLC the team here restore shoes, bags etc. Had my purse fixed and it was perfect! Thank you Evans for giving my fav purse some life

Lala YaGoogle
★★★★★

Beautiful workmanship & excellent service. This is the only place in Melbourne to take designer shoes for repairs.

Jen MurphyGoogle
★★★★★

Very happy with the repair to my Louboutin boots. The new red rubber soles are so seamless. Thank you especially to Zoe for her extra care and attention she gave me as a first time user of the postal repair service.

Monique NazarovsGoogle
★★★★★

Great customer service understanding custom design to make shoe exciting to wear and practical.

Monique SoGoogle
★★★☆☆
Had my tabis soled here and was impressed with the work done on the half-sole. Hence, when prompted during collection if I wanted to also get the heel done to protect it, was quite open to it. Was told that a 1.8mm rubber sole would be app…Read full reviewClose review

Had my tabis soled here and was impressed with the work done on the half-sole. Hence, when prompted during collection if I wanted to also get the heel done to protect it, was quite open to it.

Was told that a 1.8mm rubber sole would be applied on top of the heel which I was happy with. However upon collection, I noticed that the entire heel was ripped out and replaced with a thick rubber sole instead. (In my pictures the tan coloured shoes is the original heel, while the black one is the replaced heel.)

I was quite taken aback as I was expecting the original heel to be there but it was gone. I was told that the cobbler must have decided that it was a better option to replace the whole heel.

I didn’t receive a call to let me know that the plan has changed and it sounded like there was lack of understanding by the front-of-house sales and what the cobbler was actually doing.

I’m no shoe professional and would have liked to understand why the entire heel was being taken off (as they were quite new) before irreversible actions were taken on the shoes, which was contrary to what the sales-person at the counter had told me. At least it would have given me a chance to decide if I wanted to go ahead with it or not.

I have had other positive experiences with Evans and am not trying to write them off. But moving forward it would be great if customers were informed if there was a change in plans as to what was going to be done.

For other customers, my advice is to let them know if you’d like to be contacted if there is a change.

On a positive note, when the half-sole was starting to come apart only after 3 wears, Evans promptly had them replaced and repaired again which I was very happy with :-)

M OGoogle
★★★★★
Definitely a precious gem in the city that is getting harder and harder to find and keep. Friendly staff, efficient and professional service, beautiful shop, what else you could ask for for a shoe repair service? Highly recommend to anyone …Read full reviewClose review

Definitely a precious gem in the city that is getting harder and harder to find and keep. Friendly staff, efficient and professional service, beautiful shop, what else you could ask for for a shoe repair service? Highly recommend to anyone who wants to fix their beautiful shoes and handbags without any worries!

Christine KanGoogle
★★★★★

Excellent repair on the heels of my shoes. Good communication.
Nicely repaired. Will defo use again.

Gail JonesGoogle
★★★★★

Great result on shoe repairs.
Fantastic staff and brilliant timeframe to have shoes done.
Highly recommend

Douglas MuddleGoogle
★★★★★

Boots look brand new - reasonable price - thanks so much.

Harrison BroughtonGoogle
★★★★★
I brought my Louboutins and Dolce & Gabbana heels for the tip replacement and for the soles to be done. They did such an amazing job making sure the heel tips and the soles were a match. They even fixed the leather on my shoes without me as…Read full reviewClose review

I brought my Louboutins and Dolce & Gabbana heels for the tip replacement and for the soles to be done. They did such an amazing job making sure the heel tips and the soles were a match. They even fixed the leather on my shoes without me asking. Really appreciated their attention to detail and will continue to bring my shoes to them.

Kim TranGoogle
★★★★★

Service was excellent, and turn around time was fantastic! Less than two days for sole and heel protectors, and waterproofing, really happy with how they look!

Cassie EvansGoogle
★★★★★

It’s such a pleasure to find a shoe repair shop that not only cares but is able to bring your shots back to new. It's a pleasure dealing with Evans. Highly recommend them.

Howard FingerGoogle
★★★★★
Couldn’t recommend this place enough!! I went yesterday at 12 to put protective sole on my heels and they were ready this afternoon. Speedy turnaround, friendly service and they’ve done an amazing job, very neat! It is not the cheapest how…Read full reviewClose review

Couldn’t recommend this place enough!!

I went yesterday at 12 to put protective sole on my heels and they were ready this afternoon. Speedy turnaround, friendly service and they’ve done an amazing job, very neat! It is not the cheapest however you get what you pay for and I will definitely come back. Thank you!

Emma UtamiGoogle
★★★★★

I had a LV bag and Gucci shoes given some love and care by Evan’s. As good as new. So love supporting these amazing craftsman.

Julie OrrGoogle
★★★★★

Always great service. Thanks for bringing my bag back to life and rescuing so many of my shoes.

Manal KhodrGoogle
★★★★★
I’m so grateful that artisans like this still exist, who will lovingly restore your treasured bags and shoes. While they are conveniently located in Melbourne for me, I noticed a number of items are sent to them from all over Australia. Luk…Read full reviewClose review

I’m so grateful that artisans like this still exist, who will lovingly restore your treasured bags and shoes. While they are conveniently located in Melbourne for me, I noticed a number of items are sent to them from all over Australia. Luke did a great job fixing my much loved Burberry bag salvaging it from an untimely demise. Thank you so very much.

Lisa DowlingGoogle
★★★★☆

Excellent service and great job in restoration of suede shoes, highly recommend

Barry SeigelGoogle
★★★★★

Expert advice and service for shoe maintenance and repairs. Highly recommend.

Colleen KellyGoogle
★★★★★

I checked reviews before deciding. They did an excellent job on the shoe soles, with hardly any visible seams. The service was fast, and I got my favorite pair of shoes back.

JayGoogle
★★★★★

Customer service is excellent with a quick turnaround. I took my Louboutin’s to another place and they ground down the heel cap spike. Evans was able to fix this and now I have good quality heel caps on my shoes. Will definitely use them again

Sarah HardingGoogle
★★★★★

I collect PreLoved desiner shoes and sometimes they need a little tlc. The team at Evans took the time to chat with me about my needs, and gave me practical advice. My shoes came back looking fab!! Such a pleasure to work with them.

Paula BandaGoogle
★★★★★

Hi quality workmanship recovered my beloved Sweeney boots

Ross KentGoogle
★★★★★
I recently entrusted my Tom Ford boots to Evans for a repair, and I was thoroughly impressed with the experience from start to finish. The team was not only remarkably polite, but they also showcased a level of craftsmanship that is truly e…Read full reviewClose review

I recently entrusted my Tom Ford boots to Evans for a repair, and I was thoroughly impressed with the experience from start to finish. The team was not only remarkably polite, but they also showcased a level of craftsmanship that is truly exceptional. They meticulously stretched my boots, achieving a perfect fit, and restored the broken zipper to its original condition, both in appearance and function.

The attention to detail was nothing short of brilliant. They went above and beyond, taking the time to carefully clean and polish my boots, leaving them in immaculate condition. The transformation was so impressive that my boots looked as good as new.

Evans is a rare find in today's world, where quality and service are often compromised. I highly recommend them for their outstanding service and unwavering dedication to excellence. My experience with them has been nothing less than stellar.

Victor MasmanGoogle
★★★★★
As a birthday surprise, I sent off two pairs of my partner’s much beloved and worn boots to Evans for sole replacement and leather restoration: a 20 year old pair of Doc Martens with split soles, and a pair of kid leather Prada boots with p…Read full reviewClose review

As a birthday surprise, I sent off two pairs of my partner’s much beloved and worn boots to Evans for sole replacement and leather restoration: a 20 year old pair of Doc Martens with split soles, and a pair of kid leather Prada boots with previously ‘repaired’ soles (by another service) that had completely disintegrated. These boots were facing an imminent end, but couldn’t be parted with (I think we’ve all been there!).
With no shoe repair businesses worth their salt present in the Territory, I utilised the very efficient online order / parcel post & return service offered by Evans, in Melbourne.
The whole process took about 5 weeks and, though it was a significant cost (for two pairs of boots requiring intensive care & repair), if my partner could get even another 10 years of wearing her favourite boots, it was most definitely worth it!
While not a faithful sole restoration (both Doc Martens and Prada boots originally had ‘signature’ moulded soles), the Vibram soles are an effective and practical solution, enabling an extra lifetime of wear. And my partner absolutely LOVED the result - the Docs were immediately put back on with a smile from ear to ear!
Thank you to Zoe and Milly at Evans for the efficient service and timely updates. I highly recommend Evans Leather Repair for perpetuating the love!

Sivan DebeljakovicGoogle
★★★★★

The friendly and knowledgeable staff at Evans restored my YSL sling back kitten heels to perfection.
New heel tips and pointy toe resole have made them look brand new.
I highly recommend Evans

Gael JoyceGoogle
★★★★★

Excellent work, so happy with my resoled shoes and zipper in wallet. Great job, thankyou.

Louise NowotarskiGoogle
★★★★★

My shoes have been repaired beyond my expectations.

Philip LawtonGoogle
★★☆☆☆
I had my wedding shoes cleaned at Evans, I was asked to pay the full amount prior to pick up. I called one day before to check that the shoes were ready as I received no text to confirm pickup as they said they would. They weren't ready wh…Read full reviewClose review

I had my wedding shoes cleaned at Evans, I was asked to pay the full amount prior to pick up. I called one day before to check that the shoes were ready as I received no text to confirm pickup as they said they would. They weren't ready when I arrived, I have previously gone back and fourth twice at this point and was offered no compensation for their mistake.
Do not recommend for those who don't live close to the city .

Alisha BelantiGoogle
★★★★★

Great experience: quality result, professional advice, and friendly customer service. I can wear my leather boots 👢 again for another 10-15 years - sooo exciting!

Alison ChampionGoogle
★★★★★
Great experience! Friendly staff members. Answered all questions and were informative about the service. I had a pair of leather boots that required rubber soles. The team discussed the options including colour of the rubber sole. Clear co…Read full reviewClose review

Great experience! Friendly staff members. Answered all questions and were informative about the service. I had a pair of leather boots that required rubber soles. The team discussed the options including colour of the rubber sole. Clear communications including up to date emails about when the boots would be ready to picked up. Very happy with the quality of the service. Thanks Evans!

Nathan MGoogle
★★★★★

I had a pair of shoes adjusted and it was quite a tricky job. Really lovely, skilled staff - very happy with the job. Evans are on the pricey side, but they deliver a great job.

Catherine MartinGoogle
★★★★☆
My Christian Louboutin shoes got destroyed at the races, the escalators ate the heel stoppers and ripped the sole up! While Evans isn't exactly on the affordable side for repairs, I didn't want to take my shoes to just anyone and choose qua…Read full reviewClose review

My Christian Louboutin shoes got destroyed at the races, the escalators ate the heel stoppers and ripped the sole up! While Evans isn't exactly on the affordable side for repairs, I didn't want to take my shoes to just anyone and choose quality over quantity for this type of situation. The staff were quite lovely and the quality of repair was brilliant! I have a few high end brand shoes and will certainly be returning if ever I need repairs again. Thank you Evans!

JellGoogle
★★☆☆☆
While Evans did an undeniably good job repairing two pairs of heels I left with them, it was absolutely not worth the price paid nor the incredibly rude staff. Can find the same quality work elsewhere in the CBD - at reasonable prices and w…Read full reviewClose review

While Evans did an undeniably good job repairing two pairs of heels I left with them, it was absolutely not worth the price paid nor the incredibly rude staff. Can find the same quality work elsewhere in the CBD - at reasonable prices and with staff who don’t speak to you like you’re inconveniencing them with your presence.

Georgia HGoogle
★★★★★

Above and beyond! I came in looking to freshen up a pair of boots. Evans resoled both shoes with high quality leather, and even helped reduce the appearance of some stains. The shoes look brand new, and totally gorgeous!

Alyssa FjeldGoogle
★★★★★

The team at Evans are fantastic. I have taken many shoes for repairs to them from puppy damage to recently fixing the soles of my louboutin's and giving them a slight toe stretch and now they fite perfectly!

Alexandra ArvanitisGoogle
★★★★★

The ONLY place to go for the care of leather shoes and bags. Top class

Julie CunninghamGoogle
★★★★★

Grant service, good staff. Our go to place for shoe repairs, adding grippy soles, etc.

Grant McHerronGoogle
★★★★★

Amazing service and quality workmanship. Recommended by RM Williams. I will only trust Evans for my shoes/boots repairs. 10/10.

Jose NoeGoogle
★★★★★

Thanks to the team at Evans my Christian Louboutin knee high riding boots are as good as new. They’re vintage - not high st fashion and look forward to showing them off for years to come. Thanks Zoe and team

Rom 09Google
★★★★★

Evans repaired the soles of my very sentimental 17 year old pair of Han Wag hiking boots. The experience was amazing! I arranged a 3-way postage box and the quality of work done was better than new. Walking in them after many years brought the memories of past travels flooding back.

Jonathan SheldonGoogle
★★★★★

Friendly, efficient and knowledgeable service. Excellent repairs to boots.

sue pollockGoogle
★★★★★

They patiently explained the process of what was required to essentially rebuild my favourite pair of boots, and really did an exceptional job.

They look essentially like new :)

Eric DGoogle
★★★★☆

The best shoe repair in the City. The quality of workmanship is 👌

Tess KellyGoogle
★★★★★

Got my Chanel shoes repaired within 1 day. Fast and excellent services! Definitely recommend this store to my friends and relatives

Phuong NguyenGoogle
★★★★★
Thank you for the exceptional service and compassion. I recently came to the store whilst visiting Melbourne and was greeted by a fellow English Gentleman! I explained that the heel on my Dr.Marten Chelsea Boots had blown out and he immedia…Read full reviewClose review

Thank you for the exceptional service and compassion. I recently came to the store whilst visiting Melbourne and was greeted by a fellow English Gentleman! I explained that the heel on my Dr.Marten Chelsea Boots had blown out and he immediately said he would help! After 10 mins he came back and had completely mended the damage and didn’t ask for any money and said he just wanted to help me out as I was wearing the boots that day. This kind of good intention is what stood out to me and I’m very grateful.

Kind Regards,
Ugo Kennedy - Hat Maker

Ugo Kennedy (Hat Maker)Google
★★★★★

Got a topy sole for a new pair of shoes, asked if I could get it done by the next day as I needed them for a function and they did. Very impressed.

Chris NalderGoogle
★★★★★

Great service 3 pairs of "trashed" boots came up like new

Simon CHOWNGoogle
★★★★★

I was visiting from Perth and realized I had left it quite late to bring my Louboutin boots to be soled but they promised them for the next day
and promises kept
Very happy with the results and service

chris gaffneyGoogle
★★★★★

I have been going to Evans shoe repairs for well over 35 years and while they are definitely not the cheapest they are the best in the business. Always great advice and great workmanship.

James SarettaGoogle
★★★★★

Great and fast service! My shoes are going to last forever with this care!
And conveniently located plus a café next door😊.

HarryGoogle
★★★★★
EXEMPLARY SERVICE. After a misunderstanding regarding the repair of a favourite pair of shoes I was blown away by the corrective action of Zoe of Evans. In all my retail experience I have never encountered such a professional, courteous and…Read full reviewClose review

EXEMPLARY SERVICE. After a misunderstanding regarding the repair of a favourite pair of shoes I was blown away by the corrective action of Zoe of Evans. In all my retail experience I have never encountered such a professional, courteous and comprehensive apology, and follow up. All within hours of visiting the shop I was messaged a range of options with photographs to facilitate my preferred choice of repair. My shoes were ready the next morning looking fabulous. Thank you Zoe and Evans’ Cobbler for service I won’t forget.

Peter StahleGoogle
★★★★★

Fantastic experience from beginning to end !!! They saved my loafers making them look like new again. Such an amazing job! Very quick turnaround. Will always take my shoes and bags here. Thank you Anita

AnitaGoogle
★★★★★

I’m a traveling entertainer my previous shoe repair shop closed a found Evans what a long history n Melb the staff. Makes the difference when n z quality workmenship Evans City has both Luv ur work I’ll be back soon,with more shoes to repair 👍🏾🌈😎💯

Wylie J MillerGoogle
★★★★★

Fantastic service - I needed soles put on new patent leather shoes by that afternoon - the team had it done on time, quality was fantastic and the price was very reasonable for the very high quality and speed of service. Thanks!

Marky TeeGoogle
★★★★★
So happy with the service and care Evans provided. Customer service was fabulous from my first phone call to attention in store. My repaired D&G boots, which I had left with them in their original box arrived via post in a gorgeous larger b…Read full reviewClose review

So happy with the service and care Evans provided. Customer service was fabulous from my first phone call to attention in store. My repaired D&G boots, which I had left with them in their original box arrived via post in a gorgeous larger box, my original box inside a protective material bag. Thank you for your care, workmanship and stand out customer service. Much appreciated and you have a customer for life!! Highly recommend.

Dani BartoliniGoogle
★★★★★

Outstanding major repair on my English shoes of a legendary name, I get the feeling that the soles will be more durable than the previous repairs in London as the soles are German leather.
The finish is superior to the factory repairs in London .
Thank you.

Bryan MendelsonGoogle
★★★★★
As I have been living in Europe for 8 years before COVID, I missed the magic craftsmanship of Evans, to whom I used to take my shoes and handbags for modification. I absolutely, without hesitation, highly recommend Evans for their very tale…Read full reviewClose review

As I have been living in Europe for 8 years before COVID, I missed the magic craftsmanship of Evans, to whom I used to take my shoes and handbags for modification. I absolutely, without hesitation, highly recommend Evans for their very talented artisans in their flawless craft. Thank you Evans for creating magical beauty to my wedding shoes. Congratulations!! Dorville

Dorville EtheveGoogle
★★★★★

I had my boots recently resoled and they look brand new! Evans did an amazing job thanks so much I’m going to get heaps more wear from my boots!

Jenny LorbekGoogle
★★★★★

I was so thankful to find Evans Leather Repair online. I have sent several vintage designer shoes to them over the last couple years. They provide an excellent service. I have been extremely pleased with the quality of their work.

Carter CampbellGoogle
★★★★★

Evans was great, they fixed the leather on my RM Williams boots even after I was told by RM that they could do nothing to help.

Ben NelmesGoogle
★★★★★
Every few years I bring my shoes here for a rejuvenation. It costs the same or perhaps more than they cost to buy in the first place - but they come out sparkling, seams fixed, soles new, colour patched, little scratches gone. It’s a pleasu…Read full reviewClose review

Every few years I bring my shoes here for a rejuvenation. It costs the same or perhaps more than they cost to buy in the first place - but they come out sparkling, seams fixed, soles new, colour patched, little scratches gone. It’s a pleasure to have a place like Evans where craftsmen are paid decently to do good work and prolong the life of our objects (and make our feet happy),

Jacquie StepanoffGoogle
★★★★★
Excellent service, I paid $35 to re-heel some vintage pointed toe mules which were extremely badly damaged. They restored them within a day and also took the time to clean the soles and glue down some fabric that was coming off the toes, ev…Read full reviewClose review

Excellent service, I paid $35 to re-heel some vintage pointed toe mules which were extremely badly damaged. They restored them within a day and also took the time to clean the soles and glue down some fabric that was coming off the toes, even though I didn’t specially request them. The woman working at the front desk is very knowledgeable and helpful too.

liv vGoogle
★★★★★

Boots: Vibram sole replacement and restoration - Pricier than others but the quality of the work speaks for itself.

Anthony CorbinGoogle
★★★★★

I wouldn't trust my favourite Saint Laurent boots with anyone else. Always quality service.

Craig RawlingsGoogle
★★★★★

Extremely happy my boots of 25 years have been totally rejuvenated. Staff are very helpful and efficient

joan ogdenGoogle
★★★★★
I found Evans on line. I live in Brisbane and they are based in Melbourne. The whole experience was so easy. I emailed them and they responded . We corresponded back and forth with queries. All were answered promptly. They shipped a box to …Read full reviewClose review

I found Evans on line. I live in Brisbane and they are based in Melbourne. The whole experience was so easy. I emailed them and they responded . We corresponded back and forth with queries. All were answered promptly. They shipped a box to me with all address labels and packaging for my shoes. Once they completed my shoes, they shipped it back to me in a very well packaged box. The shoes were back to new, and they went above and beyond to what I expected. Would go back there in a second for any future repairs.

Christiana GeorgiouGoogle
★★★★★

I took my two favourite pairs of boots to Evans to be repaired and they did such a phenomenal job. Definitely recommend these guys!!

Alicia BlakeGoogle
★★★★★

Happy with entire process. I appreciated that they took care of everything and made the process of getting damaged shoes to them. Not cheap, but you get what you pay for.

Angus KukuraGoogle
★★★★★

Exemplary workmanship. My new vibram soles and heels look absolutely stunning! Top-notch service all round.

Gwyneth BarnesGoogle
★★★★★
I am really happy to pick up my 34 yrs old Repaired Boot.The severed Scuff marks on my Nubuck Leather boots are being repaired which is better than I expect.They have clean, conditioned and waterproofed. I believe it can be worned for an…Read full reviewClose review

I am really happy to pick up my 34 yrs old Repaired Boot.The severed Scuff marks on my Nubuck Leather boots are being repaired which is better than I expect.They have clean, conditioned and waterproofed. I believe it can be worned for another 34 years. I will recomend anyone to repair any Leather products to the store. Thanks!!

Shiro TyatoraGoogle
★★★★★
Went there with a pair of boots perfect in every way - the kind of investment pair you know you're going to be wearing for years and years - but for the colour, which was too light for my liking. The person at the counter (sorry, I didn't …Read full reviewClose review

Went there with a pair of boots perfect in every way - the kind of investment pair you know you're going to be wearing for years and years - but for the colour, which was too light for my liking. The person at the counter (sorry, I didn't catch her name) informed me of the (admittedly pricey) cost for dyeing the leather, but took the time to explain cheaper, DIY options. I didn't feel confident I could pull it off so I decided to bite the bullet, but I appreciate I wasn't pressured to go for the expensive option. During the process Evans texted me a picture to make sure this is what I wanted, so I was kept in the loop. I just came back from collecting the boots and couldn't be happier - the colour is just what I wanted and it has a lovely, natural-looking patina (see before and after). Quality work, totally worth it! thank you to all involved :)

c ltGoogle
★★★★★

No matter what shape your shoes are in, Evans always makes them look like they have just left the shop when you bought them. I cannot recommend their services enough.

Simone CarterGoogle
★★★★★

My only recommendation would be that they would clean the shoes as well. The repairs were pricey but the job was exemplary. It was only disappointing to have the shoes returned not polished. They were patent leather so it wouldn’t take much. Just that next level of service.

Meg LeonardGoogle
★★★★★

Evans Leather Repairs did excellent work on my damaged Christian Louboutin shoes. The red soles are well repaired & ready for action! Communication was very good & repair done promptly. Cost was reasonable considering the work they needed.

Robyn Fox-LaneGoogle
★★★★★
I did not believe my beloved louboutin's and valentino's were repairable. Evans customer service from start to finish was immaculate. There was not a single clue that my shoes had been chewed by my naughty puppy. Will definitely be returnin…Read full reviewClose review

I did not believe my beloved louboutin's and valentino's were repairable. Evans customer service from start to finish was immaculate. There was not a single clue that my shoes had been chewed by my naughty puppy. Will definitely be returning. What beautiful craftsmanship and expertise in leather work. I won't go anywhere else! Thank you Evans!

Katherine Shedden (Kat)Google
★★★★★
I’ve had several favourite bags and shoes renewed, re-sprayed, stretched or otherwise altered by Evans over the years. Jenny knows exactly what I want as soon as I begin explaining and I couldn’t be happier with the care and attention lavi…Read full reviewClose review

I’ve had several favourite bags and shoes renewed, re-sprayed, stretched or otherwise altered by Evans over the years. Jenny knows exactly what I want as soon as I begin explaining and I couldn’t be happier with the care and attention lavished on my precious items. They come back like new! Evans are the best and I recommend them wholeheartedly!

Mary KiernanGoogle
★★★★★

Impeccable workmanship on shoe re-sole - friendly service - quick turnaround (24 hrs)

Joshua PruchaGoogle
★★★★★
From the beginning of my association with Evans, I found them to be very helpful and responsive to any questions I had about my shoes being fixed. Nothing was ever too much trouble and they always had time to answer any question or help me…Read full reviewClose review

From the beginning of my association with Evans, I found them to be very helpful and responsive to any questions I had about my shoes being fixed. Nothing was ever too much trouble and they always had time to answer any question or help me with any problem I might have been having, like getting my shoes down to them in Melbourne. I highly recommend Evans to anyone needing quality repairs to their shoes. I look forward to dealing with them again sometime in the near future.

Shanelle LeeGoogle
★★★★★

I highly recommend Evans repair. I've use their services twice to repair my beloved shoes. I find the people lovely to deal with and the work exceptionally done.

Linda GGoogle
★★★★★

Evans Leather repairs and restores shoes with high quality materials, excellent and highly skilled input, delivered on time, at reasonable prices. BAG

Barry GossGoogle
★★★★★

I’ve been taking my beloved shoes to Evans for a long time. Great service, top shoe care products and repairs are spot on! Highly recommended.

Marcus TanGoogle
★★★★★
I took a few items into Evans including 2 designer sneakers that had so much wear and tare I had stopped wearing them. When I received the sneakers back they looked like I just purchased them from the store! I was beyond amazed! I also had …Read full reviewClose review

I took a few items into Evans including 2 designer sneakers that had so much wear and tare I had stopped wearing them. When I received the sneakers back they looked like I just purchased them from the store! I was beyond amazed! I also had a pair of Chanel wedding shoes I had bought to wear at my wedding at the end of the month but the shoe strap was giving me excruciating pain & I couldn’t figure out why as the shoes fit perfectly and the strap wasn’t too tight! As soon as I took them into Evans they assessed the problem and told me that they need to loosen the strap to allow me to have that give as the strap was sitting too low on my foot - mind you they’re saying so it was a little risky as glue stains cannot be cleaned off the satin!
When I received my shoes and put my feet into them I couldn’t stop crying from happiness! I thought I was going to have to change my shoes as they were so uncomfortable & with the wedding so close it was very distressing, but Evans made it work & I’m forever grateful!

belle fermanGoogle
★★★★★

My shoes were re-coloured, as one had faded in the store window prior to purchase. The end result is beautiful. I was kept in the loop via text concerning how the job was progressing. All up, a very satisfactory outcome. I recommend Evans.

Margaret WhitstockGoogle
★★★★★

So impressed with the quality of my shoe restoration. Lovely staff too!

Mattea Marnika-LeeGoogle
★★★★★

Huge thank you!! The shoes I ordered for an event on Friday arrived in less than 24 hours! And they are so perfect!

Melinda TothGoogle
★★★★★
Have a pair of very comfortable well made shoes. The original soles were more suited to soft surfaces and less than daily walking. These old crepe rubber soles that had seen the end and needed replacing. The replacement soles, while expe…Read full reviewClose review

Have a pair of very comfortable well made shoes. The original soles were more suited to soft surfaces and less than daily walking. These old crepe rubber soles that had seen the end and needed replacing.

The replacement soles, while expensive, are terrific and the workmanship in replacing the soles was top notch (see photo). I do believe I will get another handful of years out of these shoes and the will continue to get move comfortable with time :-)

David CashGoogle
★★★★★
I had another experience from another place. So my bag wasn’t 100% either was I. But from the moment from emailing my quote I felt confident it would get fixed properly. They know their stuff. Drop off I was felt even more better, and when…Read full reviewClose review

I had another experience from another place. So my bag wasn’t 100% either was I.
But from the moment from emailing my quote I felt confident it would get fixed properly.
They know their stuff.
Drop off I was felt even more better, and when I picked my bag up she (haha) looked brand new
I’m so happy and I was literally thinking the bag was not repairable.
I will now be going to Evans for all my bag needs!!!
Anyone that has handbag or shoes or leather issues/cleaning this is your go to!!!
Thankyou Evans again, you will definitely see me again!!!!

Danielle ThornGoogle
★★★★★
Needed some walking boots repaired (new stitching, patches for splits in leather) but could not find a local repairer in our patch (regional Victoria). Evans were quick to respond to our inquiry, did the work promptly when we posted the boo…Read full reviewClose review

Needed some walking boots repaired (new stitching, patches for splits in leather) but could not find a local repairer in our patch (regional Victoria).
Evans were quick to respond to our inquiry, did the work promptly when we posted the boots to Melbourne, and did a good job. Top marks for friendly service and quality workmanship. Thank you!

johnGoogle
★★★★★

I cannot recommend Evans highly enough. They replaced a defective zip on a boot, matching the other perfectly and using the original zip pull. Evans is more expensive than other shoe repair places in town, but for good reason. If they can't do it, it can't be done.

Carolyn FraserGoogle
★★★★★

Excellent customer service, fast turnaround, shoes restored to as good as new!

Justine DiamondGoogle
★★★★★

I'd take any shoes I care about here.

HelenGoogle
★★★★★
Shoe: Visvim FBT Undercover x Fragment Design. Great customer service starting with an initial face to face consultation and evaluation. Clear presentation of costs and production timeline. I was updated with progress made throughout the en…Read full reviewClose review

Shoe: Visvim FBT Undercover x Fragment Design.
Great customer service starting with an initial face to face consultation and evaluation. Clear presentation of costs and production timeline.
I was updated with progress made throughout the entire restoration project lifecycle until finish. Thanks again to Tanya.

AaronGoogle
★★★★★

Highly recommend .Excellent customer service. Been a customer for 45 years .
Had my wedding shoes covered with material to match my wedding dress . Great "cobblers "

Lynn BakerGoogle
★★★★★

One of my favourite 2 year old Doc Martens boots developed a split in the leather upper - Evans mended it so invisibly that I now can’t see which side was damaged. Beautiful work - thanks.

Melissa GilmourGoogle
★★★★★

I bring my luxury shoes here (4-5 pairs already) and am always really happy with the outcome. Their quality is seamless! Their prices are more expensive than the average cobbler, but worth it for items I've already paid a lot of money for in the first place.

Michelle -Google
★★★★★

Have been having my shoes repaired here forever. Great service and such a cute little shop.

Stacey MurrayGoogle
★★★★★

Great service and quality
Quite quick -4 day turnaround
Both shoes repaired and look brand new

Kevin MaczkowiackGoogle
★★★★★

Great service and professional finish. Definitely will come back for my shoes and bags repair.

Leilani WangGoogle
★★★★★

Did not purchase anything but their advice on how to clean my Suede shoes was excellent. Highly recommend.

Yaniv MeyerGoogle
★★★★★

So good to have genuine good old service with a smile. Work on shoes and boots are excellent.
Lionel

Aus SabuGoogle
★★★★★

Evans did a really nice job of applying good quality sole protectors and also building up the heel and front of my shoes where they had worn down from wear. The shoes look new again. Very helpful and pleasant staff and fast service. You get what you pay for.

Lois ThorntonGoogle
★★★★★

Thanks so much for the excellent job done on my aged Baxter boots. My feet and I look forward to another 20 years of comfort.

Martha ValentineGoogle
★★★★☆
Over 30 years ago, as a teenager I inherited a custom made pair of cowboy boots from my father.. I've worn them continuously on countless adventures and misadventures and loved them dearly.. But they were dirty, really dirty and showed thei…Read full reviewClose review

Over 30 years ago, as a teenager I inherited a custom made pair of cowboy boots from my father..
I've worn them continuously on countless adventures and misadventures and loved them dearly.. But they were dirty, really dirty and showed their age.
As a prime example of the merit of buying quality once I figured they deserved to be restored properly and professionally. Enthused by words such as, cleaned, nourished and restored I agreed to most every option and paid over $1000..(!!)
While dirty and scuffed the boots carried a patena that told a story. Retaining the character was specifically discussed, with reference in particular to the top of the boots that were beautifully uneven but natural and not as worn.
I'll skip the bit about it taking over 5 weeks longer than told and the weekly request for updates. Then told they were posted and seemingly lost in the post. (tracking code registered as delivered but didn't turn up until over a week later).
So when they finally arrived I was beside myself with excitement and relief that they weren't lost in transit..
When I opened them I pretty much just wanted to have a bit of a cry.
I feel like I've sent an antique timber table off for beeswax and oil restoration and they've said..
Here you go we painted it Brown.

A thick layer of matt baby-poo brown to be exact...
Instead of telling the story of life it looks like a pair of cheap and nasty probably fake leather boots..

I don't even know what to say to them. I actually wonder whether it was deliberate punishment for 'harassing' them with weekly requests for updates after the due date ..

I had a bit of trouble finding a before shot, but what do you think, $1000 to change this to that?

There's a picture of the inside of the boot where you can see the beautiful original fawn tones of the leather...

UPDATE - To be fair they are trying to contact me, but I just don't know what to say to them.

I'm not saying don't use this company, they're clearly good at some things. Just make sure you have your expectations matched to what they can and can't do. We did discuss the patina and character of the leather before hand so I'm confused about the comments on dying now. I was under the impression the dying before after would look more like the jacket on their website examples.

My disappointment is that it looks more like thick paint that what I imagine as 'dye'. Up close it barely looks like real leather. I thought nourished and hydrated would improve the leather from within and dyeing would be a rich polish like finish. It just isn't.

The boots were dilapidated, and maybe in trying to make them look 'new' an ugly masking approach was taken. But we talked in detail about the boots, I never expected to look new, I just wanted them to last longer and look more presentable, faults and all.

Had they checked in with me at points along the way and given me input on options we might have had a different outcome. Because the outcome does not reflect the original discussions we had.

I won't address the delays (got the email trail) as that is a secondary issue, but suffice to say it was substantially longer than every indication along the way.

UPDATE 2
Discussion have progressed and Jenny is genuinely intent to make good. The boots have been sent back after long discussions and recap of what was actually expected. I can commend them on their positive attitude towards the issue and lack of defensive mindset.
I'm changing my rating from 1 to 3 in anticipation of a good second attempt.

FINAL UPDATE - To their credit they took them back and did a solid job of restoring them to the way that was discussed and expected. It was a traumatic experience, but they do have the skills. I'd jut make sure that your wants and expectations are outlined precisely in the first instance.

Jono EmblinGoogle
★★★★★

Fabulous service.
All staff I dealt with really knew about shoe repairs.
The actual repair (full resolve) was extremely well done - real craftsmanship.
I feel very confident about the quality repair and excellent staff.
Worth the money.

Leni MayGoogle
★★★★★

Great service cost effective solution and I get my favourite boots back with expert care!

Warren HillGoogle
★★★★★

This shop has a beautiful old world feel inside the Royal Arcade and the finishing on repairs is sublime. They gave me a better heel than new and cleaned up a roughly attached topy while they were at it!

Jeremy POGoogle
★★★★★

As usual, excellent and very prompt service from Evans, and high quality materials used. One other thing I like about Evans is that if you ask for advice on shoe care, it’s always very helpful.

Kevin RGoogle
★★★★★
A step back into old world tradition and service. Dearer than other shoe repairers possibly but the work is exceptional and they use genuine Vibram products. The front desk is very welcoming and knowledgeable and you can trace the progress …Read full reviewClose review

A step back into old world tradition and service. Dearer than other shoe repairers possibly but the work is exceptional and they use genuine Vibram products. The front desk is very welcoming and knowledgeable and you can trace the progress of your repair on your customary electronic device. Plus, you get a genuine "Evans" shoe bag (cloth) to carry your favourites home in.

Barry O'ConnorGoogle
★★★★☆

I wen to Evans few years ago and looking for toe plate service, but the lady seemed has no idea what toe plates are. I visit their website today and very happy they can provide the service now. What impressed me most was there were hundreds of shoe laces choices.

BOLIN YUGoogle
★★★★★

I can’t recommend these guys enough!
Excellent service and knowledgeable, friendly staff.
They brought my favourite shoes back from the brink of destruction and are now basically like new. Will bring all shoe repair work to them from here on in.

Nick NikolareasGoogle
★★★★★
I like how Evans underpromised and overdelivered. I gave them two pairs of shoes to work on and this is how they turned out: 1. Favourite Studded Leather Boots: Very impressed with how they've managed to turn my absolutely worn-down, wine…Read full reviewClose review

I like how Evans underpromised and overdelivered. I gave them two pairs of shoes to work on and this is how they turned out:

1. Favourite Studded Leather Boots:

Very impressed with how they've managed to turn my absolutely worn-down, wine-stained and ripped leather boots into a very presentable pair of staple boots. The dents in the leather were initially very noticeable and ugly, but they've managed to reduce it to such an extent that unless you pick the shoes up and know where to look, you can barely detect it. They've done some amazing re-sole work too. I don't know what my feet are made of, but I've managed to wear the heel and front soles down completely. The rubber soles are such a treat to walk in.

2. Leather Stilettos:

Rubber soles and cleanly re-done heels. It looked sharp and sturdy. Anyone who's ever worn a pair of stilettos will know that you need grip and good padding, or you might as well not walk. I cannot wait to deck these out again now that it's getting warmer.

I needed these done ASAP when I went in last Sunday--no later than Thursday evening. Sarah promised me Thursday morning. Guess what time I got my shoes back? Tuesday evening.

Bottom line: you will be forking out a bit of money. Can't lie about this--my two jobs were not in any way economical, but you will be pleasantly surprised with the results. I'm not a reviews sort of person, but I respect businesses that don't promise customers the world or try to say things to make them feel better but delivers better than what you expect in actual quality.

Serene ZhangGoogle
★★★☆☆
Evans do quality work - they can generally be relied upon to give good service. However, their prices are exorbitant. $35 to have my stilettos re-healed? Most other shoe repair shops charge about $20. I recently asked for a quote to have my…Read full reviewClose review

Evans do quality work - they can generally be relied upon to give good service. However, their prices are exorbitant. $35 to have my stilettos re-healed? Most other shoe repair shops charge about $20. I recently asked for a quote to have my handbag handles replaced - they quoted $300 (almost as much as the cost of the whole bag) for leather handles. I went elsewhere and was quoted $50 for leather handles. The salespeople are very friendly and nice so I dislike having to give them this less than glowing review.

LemondropGoogle
★★☆☆☆

Did a perfectly fine job at applying a new protective sole to leather shoes but outrageously expensive at $65. Shop around as on a simple job you can get the same quality work for half the price elsewhere in the CBD.

Catherine HaslockGoogle
★★★☆☆
Complex job was well done, simple jobs over charged and messed up 😑 They stained the base of my boots, had to bring them back. The fact that I had to point it out, bring them back and recollect them was disappointing, as I expected attenti…Read full reviewClose review

Complex job was well done, simple jobs over charged and messed up 😑 They stained the base of my boots, had to bring them back. The fact that I had to point it out, bring them back and recollect them was disappointing, as I expected attention to detail given the reputation and price.

They did a really good job on my beloved flats that needed a lot of love. But the simple job of my boots could've been done better elsewhere for half the price and half the hassles! Although they have removed the stain I am concerned about how the spot treatment will impact the way the boots wear and age...

I am glad I brought my flats here but wish I had of brought my boots elsewhere

ailee roseGoogle
★★★★★
Bought 2 pairs of RM Williams and without compromise to quality both pairs had protective soles put on them .The quality of workmanship was outstanding, the staff were really friendly and helpful and the system of customer notification faul…Read full reviewClose review

Bought 2 pairs of RM Williams and without compromise to quality both pairs had protective soles put on them .The quality of workmanship was outstanding, the staff were really friendly and helpful and the system of customer notification faultless.Also has my daughters baby shoes bronzed here a few months ago - don’t think there is anywhere else in Melbourne that does this - fabulous result .My family has used Evans since the. 1960’s when the original Evan was their neighbour and we could drop off in Noth Caulfield . Could not recommend more highly after nearly 60 years of being a customer.

Mark RogersGoogle
★★★★★

Very warm, helpful and kind service 😊

Finding the right matching laces for my favourite yet quite ordinary shoes was an adventure that led me from one shoe store to another and another...disappointment slowly solidifying into resignation. Until today.

Andrew DibGoogle
★★★★★

Best service. Also, I could not have imagined my shoes turning out so well. Thank you!

Alexandra MealeyGoogle
★★★★★

Very happy with the re-heel and re-sole of my Louboutins!

Janelle BoytonGoogle
★★★★★

Went there for protective sole for my new leather shoes. Price was reasonable and quality of work is fantastic. Wish I found this place earlier the staff are also very friendly.

Jin Wei LeeGoogle
★★★★★

I've been taking my leather shoes to Evan's to be re-soled for years. I'm always super impressed with the quality of the work.

Ami BatemanGoogle
★★★★★

Evans done a fabulous job of dying my white leather wedding shoes which had accidentally became marked before the big day. Really fast turn around and lovely customer service - thank you!

Christine McGregorGoogle
★★★★★
High quality workmanship. Fast and friendly service. Had my shoe hand stitched after the sides’ lines snapped (personally valuable pair of shoes). Used a multilayered thread very close to original; barely notice any difference!. Also best v…Read full reviewClose review

High quality workmanship. Fast and friendly service. Had my shoe hand stitched after the sides’ lines snapped (personally valuable pair of shoes). Used a multilayered thread very close to original; barely notice any difference!. Also best value compared to nearby shoe repairers. Highly recommend for similar jobs for sure.

Ahmed S SaadeldeanGoogle
★★★★★

Needed a quick repair on some boots while on a layover. The folks were very helpful and did the fix in a very short time. Even offered me coffee from the shop next door. Enjoyed visiting with Mr. Evans, who started the shop 63 years ago.

Barry ByrneGoogle
★★★★★

I don't normally write reviews but this place was just AMAZING - I completely trashed a pair of suede shoes but thought I'd bring them here just in case there was something they could do (after a friend's recommendation) and they look brand new again!! 10/10 - will definitely be back!

Penny HookGoogle
★★★★★
I came in with my favorite pair of shoes almost destroyed at the heel. I had tried fixing it myself the night before but just made it worse. The leather was coming apart and little button on the bottom falling off. I went into the repair sh…Read full reviewClose review

I came in with my favorite pair of shoes almost destroyed at the heel. I had tried fixing it myself the night before but just made it worse. The leather was coming apart and little button on the bottom falling off. I went into the repair shop with 15 minutes left on my break and they instantly fixed them! it cost $25 and they are as good as new. Highly recommend this place ! fantastic service, efficient and really friendly !

Danielle CannatelliGoogle
★★★★★

I came into Evans needing new heel tips on my favourite pair of high heels. They did them on the spot and they look good as new. I would never consider going anywhere else after coming to Evan's - thank you so much! I highly recommend Evan's services to anyone intending to go there!

Olivia WoodGoogle
★★★★★
Took my boots in to be dyed from brown to black. I was a little hesitant as they were expensive boots & I was worried the dyeing process would compromise the quality of the leather or the colour wouldn't be quite right. Lovely staff, pro…Read full reviewClose review

Took my boots in to be dyed from brown to black. I was a little hesitant as they were expensive boots & I was worried the dyeing process would compromise the quality of the leather or the colour wouldn't be quite right. Lovely staff, prompt service (texted me the NEXT DAY to say they were finished !!) and I am SO happy with the result. Not only is the colour perfect, but the process has actually improved the leather. It's like I have a brand new pair of boots 😊 Would highly recommend this service - thank you !!

LISA KaruGoogle
★★★★☆

Friendly and knowledgeable staff that have beautiful products for cleaning shoes. Haven't tried any of their services, but would trust them.

Doc UssherGoogle
★★★★★

Came past here for a shoe polish, lady was very helpful and also ended up buying a leather conditioner and horse hair brush. Staff are very knowledgable and give great advice in looking after your expensive shoes / leather items.

Chris BarryGoogle
★★★★★

Had my diamante sandals fixed ( no other shoe maker would touch)
they ended up looking brand new again.
Well worth every cent , Mr Evans you are fantastic. Thanks.

Rose GaleaGoogle
★★★★★
highly regarded in Melbourne amongst shoe enthusiasts due to their quality of work. I recently had a pair of ferragamo heels restored here and can personally vouch that they do a fantastic job. For those looking for a bargain you may be dis…Read full reviewClose review

highly regarded in Melbourne amongst shoe enthusiasts due to their quality of work. I recently had a pair of ferragamo heels restored here and can personally vouch that they do a fantastic job. For those looking for a bargain you may be disappointed, their work doesn't come cheap. An excellent service for those in the more expensive spectrum of the shoe market.

Lucy BeckinsdaleGoogle
★★★★☆
I paid $45 to get protective soles put on a pair of Luciano Padovan heels I purchased from Myer. Quality of the work was very good, but I am little worried that I overpaid for the job. Seemed a simple enough procedure to stick some rubber o…Read full reviewClose review

I paid $45 to get protective soles put on a pair of Luciano Padovan heels I purchased from Myer. Quality of the work was very good, but I am little worried that I overpaid for the job. Seemed a simple enough procedure to stick some rubber on the soles! Admittedly, I haven’t had much experience with these kind of services so may have to shop around next time.

Monique SnyderGoogle
★★★★★

I had protective soles put on my loafers here, very pleased with the work.

CK WoodGoogle
★★★★★
I had my swiss leather boots re-soled, sewed and polished and work was done to an extremely high standard. They looked better than they had new. The job only took 3 working days and staff kept me updated throughout, they could tell how much…Read full reviewClose review

I had my swiss leather boots re-soled, sewed and polished and work was done to an extremely high standard. They looked better than they had new. The job only took 3 working days and staff kept me updated throughout, they could tell how much the boots meant to me! Would 100% go back with any leather work I need doing and recommended it to family and friends.

Alice CGoogle
★★★★★
Evans were great. They managed to revive one of my old pairs of R.M. Williams boots that I was certain had passed their used by date. Not sure what type of process they used to the treat the leather but their almost unrecognisable. Complete…Read full reviewClose review

Evans were great. They managed to revive one of my old pairs of R.M. Williams boots that I was certain had passed their used by date. Not sure what type of process they used to the treat the leather but their almost unrecognisable. Completely brought back the colour and shine so they look like new again. The lady I spoke to there was quite adamant they could do the job, still very impressed with how well they actually turned out. Cheers guys, Robert

Robert StoneGoogle
★★★★★
These guys are premium. They are expensive but very high quality. I was given very good advice which was verified by an industry veteran. They are true cobblers and hand work these goods. If you buy a pair of $30 shoes from rivers go to Mr …Read full reviewClose review

These guys are premium. They are expensive but very high quality. I was given very good advice which was verified by an industry veteran. They are true cobblers and hand work these goods. If you buy a pair of $30 shoes from rivers go to Mr minute. If you acctully buy quality goods then these guys are the ones you take your $700 sendra boots to. Anyone can put a strap on a handbag but if you want a high quality hand made strap that will last for 10 years instead of 6 months then theses are the guys you see.
I found some staff helpful and spent 20minutes talking about how to care for my leather goods.

Byron WGoogle
★★☆☆☆
They have ruined my boots. I paid almost $100 for a half heelblock and half sole replacement (which I've since learnt is a complete rip-off). Recently the sole of my boots have started pulling away and it turns out Evans "ground through the…Read full reviewClose review

They have ruined my boots. I paid almost $100 for a half heelblock and half sole replacement (which I've since learnt is a complete rip-off). Recently the sole of my boots have started pulling away and it turns out Evans "ground through the stitching" that holds my boots together in order to apply the new half sole. I am no shoe repairer and even I know that is a shoddy job. Never ever ever again.

Gemma BodinnerGoogle
★★☆☆☆
I took a pair of boots here for a simple heel replacement on a recommendation from a friend who told me all David Jones shoe repairs are done here. Once I'd paid for the repair and left the store I realised they had polished/dyed my $400 bo…Read full reviewClose review

I took a pair of boots here for a simple heel replacement on a recommendation from a friend who told me all David Jones shoe repairs are done here. Once I'd paid for the repair and left the store I realised they had polished/dyed my $400 boots to a darker brown. A couple of weeks later my right heel developed a popping noise every time I walked. I definitely won't be taking any thing here again. Very poor.

Suzanne BeatonGoogle
★★☆☆☆
Evans Restoration in the Royal Arcade does have a justifiable reputation for quality in craftsmanship but this can be more than offset by poor customer service by the staff generally. The service could be improved by ensuring that the custo…Read full reviewClose review

Evans Restoration in the Royal Arcade does have a justifiable reputation for quality in craftsmanship but this can be more than offset by poor customer service by the staff generally. The service could be improved by ensuring that the customer has an itemised list of the tasks to be performed on the leather goods and their associated price. In the absence of this list, my leather boots were subject to dyeing process which I had not wanted but had been charged for in the total quote. Mr. Evans has a particular asthetic and attention to excellence that is to be commended but he did not follow my instructions on the restoration of my boots and did what he thought ought to be done from his perspective. He did not engage with me directly until it became clear that I was unlikely to collect the boots as they were unacceptable in their dyed form. It was evident that Mr. Evans did not hold my view of the best approach to restoring my boots in high esteem and had taken it upon himself to do what in his view was the most aesthetic work. A clash of cultural values perhaps but more troubling was the poor manners of Mr. Evans and the staff where customers are made to feel less important than the leather goods. Hmmmm....

Julie BeattyGoogle
★★★★★

High quality service and workmanship.

chris mainGoogle
★★★★★

Impeccable craftsman/womanship. Great service. Streamlined processes via technologies. Offers freight tracked returns.

Jianfa TsaiGoogle
★★★★★

My two pairs of RM Williams are 15 years old and you guys made them new again. The leather restoration and new soles will give these life for another 15. Thank you 🤩

Jason CurranGoogle
★★★★★

Amazing service,

Sharyn RobertsGoogle
★★★★★

Evans are informative, provide a value for money solution and met the time frame provided. Garry

Garry WhiteGoogle
★★★★★

Amazing service and superb talent. Very grateful to find this level of craftsmanship and will be sending many more items for repair.

Renee AllanGoogle
★★★★★

Very professional service

YamnatchaGoogle
★★★★★

Amazing and professional service
Highly recommend
I will definitely use them again,
I already recommended to my friends.

Megan HamidiGoogle
★★★★★

Repair was fast and price reasonable, notifications were provided on the progress

Mikhail EntelGoogle
★★★★★
I am so thrilled with how well my two bags were rejuvenated at Evans. I was so disappointed when a beautiful red Prada bag which I had taken to another major bag repairer in Melbourne CBD, came back a completely different colour. The incred…Read full reviewClose review

I am so thrilled with how well my two bags were rejuvenated at Evans. I was so disappointed when a beautiful red Prada bag which I had taken to another major bag repairer in Melbourne CBD, came back a completely different colour. The incredible team at Evans restored it to its original colour and condition. They have also brought a max Mara bag back to look like new. I feel I have two new bags again, at a considerably lower price than trying to replace them. Well worth the investment in repairing and restoring them. I’m sorry I didn’t take photos before hand to place in this review. But thank you to the Evans team - lovely people to deal with.

Catherine WESTAWAYGoogle
★★★★★

Polished and shined and ready to dance the night away!

Maxwell ShannonGoogle
★★★★★

The best in town. Attention to detail absolutely unparalleled. Accept no substitute.

Andrew DelaneyGoogle
★★★★★

Quality repair, quick & professional service.

M MGoogle
★★★★★

Great job at fixing my bag. Will definitely use them again.

NinaGoogle
★★★★★

I have a 70s leather jacket that needed a couple of repairs to the leather, cleaning and a new lining. The workmanship is AMAZING, worth every cent!

Sean VerlanderGoogle
★★★★★

I have a multi string necklace that had been strung with leather that had worn out. A job not for the jeweller but for a business with expertise such as Evans. So happy with the care and detail.

Cynthia MullerGoogle
★★★★★

Friendly staff Amazing family history of an iconic business in a stunning arcade.
Jobs are done very quickly & a great job done

Sue SpiesGoogle
★★★★☆

Very pleased with the restoration of my vintage leather case. Friendly staff commited to a high level restoration and they delivered. Some minor isues which they immediateley addressed. I recommend this business.

Peter WellingtonGoogle
★★★★★

Just wanted to mention how great Millie's customer service was today. Always great to be served by someone so positive who clearly enjoys their job :)

Ryan StinsonGoogle
★★★★★

The service is impeccable nothing was too hard and very fast service , thank you for the top tier service. I will always be back ! Highly recommend it too all CBD community- friendly staff and all about precision 👞

Mary SirillasGoogle
★★★★★

Evans has always been the most outstanding leather care and repair store in Melbourne. I have been going there since the early 90s and always receive outstanding service and workmanship!

Andrew PardoeGoogle
★★★★☆
I left an antique shagreen leather étui or necessaire to be treated for oil stains. Evans Leather did an excellent job of minimising the stains over a three-week period. A few faint traces were visible when I brought it home, but since then…Read full reviewClose review

I left an antique shagreen leather étui or necessaire to be treated for oil stains. Evans Leather did an excellent job of minimising the stains over a three-week period. A few faint traces were visible when I brought it home, but since then they've continued to fade. I hope before long it will be pretty clear. Many thanks for an excellent job.

Anthony Hill (Antique Anthony)Google
★★★★★

I had an emergency situation where a coloured paper bag I was carrying had stained my brand new Gucci fabric bag when I was walking in the rain
Evan’s came to the rescue and completely removed the stain and then waterproofed the bag so it wouldn’t happen again
A disaster avoided thank you Evan’s !

dominique burgoineGoogle
★★★★★

Took a pair of mens sandals in for new soles, and they are better now than when they were new ! Quick turnaround time and friendly service.

George AGoogle
★★★★★

Had a multicolor Alma bag that was severely mis-shapen so took it into Evans whilst I was in Melb to see if it could be fixed. Was absolutely amazed with what they did, they completely fixed it. The team there are absolute magicians big thank you to MC and the rest of the Evan’s team

Adrian LodgeGoogle
★★★★★

Very good work at a fair price given the time it would take to complete something that is purely handmade.

Perry ShortGoogle
★★★★★

I handed over one of my old vintage designer bags, and i was so impressed with how they bought life back into the old girl.

Highly recommend. ✨✨✨✨✨

S GGoogle
★★★★★

Good repair and friendly service

Jason SchrankGoogle
★★★★★

Great service, good quality work.

Peter CookGoogle
★★★★★

Evans exceeded my expectations when they repaired the hardware on my coach bag. I went to two other bag repairers before Evans and Evans were the only ones able to fix the rivets that secured the d ring to the side of my bag. I highly recommend them. Communication also excellent. Thank you.

Nicole MoreyGoogle
★★★★★

Not cheap, but that's because they do the work properly.

Alan HayGoogle
★★★★★

Fantastic job of my little case that I keep scissors and nail files etc. the inside lining had come away due to the glue drying out, this was cleaned and fitted back and looked as new. Thank you it was favourite travel item.

Susan HolmesGoogle
★★★★★
I was a little nervous handing over my old Prada handbag that was in poor condition, to Evans for refurbishment. The quote I received wasn’t cheap but I recognise the skill and workmanship required and I went ahead. I wasn’t disappointed! E…Read full reviewClose review

I was a little nervous handing over my old Prada handbag that was in poor condition, to Evans for refurbishment. The quote I received wasn’t cheap but I recognise the skill and workmanship required and I went ahead.
I wasn’t disappointed! Evan’s has done an amazing job bringing my bag back to life. Before and after photos provided.
I’m a very happy customer.

Beverley ThomasGoogle
★★★★★

Highly recommend Evans.
Easy communication, stress-free process to post my bag to them, and a friendly, helpful manner. My Celine bag is now good as new.

Jenny EdwardsGoogle
★★★★★
Great communication with friendly and speedy service from the team. Was so impressed to have a repair quoted and completed on a beautiful bag my friend hadn’t used in 5 years. Now she can use it for years to come once I surprise her with i…Read full reviewClose review

Great communication with friendly and speedy service from the team. Was so impressed to have a repair quoted and completed on a beautiful bag my friend hadn’t used in 5 years. Now she can use it for years to come once I surprise her with it soon. Would absolutely recommend Evans for any item you love to extend its life once again.

Kylie MiltonGoogle
★★★★★

Fantastic service and quality, train return to central Victoria was worth it.
Will spread the news.Definatly 5 star ⭐✨
Wonderful polite and charming reception on entering your lovely premise.
Owen Martin

Owen MartinGoogle
★★★★★

Personal friendly service. Very quick snd professional,

Seán WhiteGoogle
★★★★★

Excellent restoration of an old leather jacket. Like new. Very happy with results.friendly professional and very knowledgeable and skilled staff. Much thanks to Jenny and team. 😊

Zita HiiGoogle
★★★★★

Exceptional service and workmanship! Repaired my favourite leather designer wallet. Highly recommended for quality leather repair!

JLGoogle
★★★★★
Five star customer service and first class workmanship. I took two Prada Gaufre bags for refurbishment after struggling to find new bags that I loved as much. One of them had been coloured the wrong colour by another company so this one was…Read full reviewClose review

Five star customer service and first class workmanship. I took two Prada Gaufre bags for refurbishment after struggling to find new bags that I loved as much. One of them had been coloured the wrong colour by another company so this one was needing a serious overhaul. The other was black and just needed a refurbish.

The bags have come back looking so good. The attention to detail is incredible, especially given the difficulty of this style of bag with the leather ruching.

Add to that I arrived at one minute to close time. The team member was starting to shut down the store. I was so sad that I thought I was going to have to make time the next day to come in the city but she opened up and sorted me out without any bad or mean vibes - she was full of absolute grace.

Thanks Evans for all your lovey work and customer service.

Chriss MannixGoogle
★★★★★

The greatest cobblers that have ever cobbled!

Rory ChenowethGoogle
★★★★☆
First time using Evans, long time following their work! Got the straps of a bag shortened, found floor staff very knowledgeable and helpful and the work on the bag ended up great (although yet to fully test bag on a full day use). Didn't ta…Read full reviewClose review

First time using Evans, long time following their work! Got the straps of a bag shortened, found floor staff very knowledgeable and helpful and the work on the bag ended up great (although yet to fully test bag on a full day use). Didn't take long (wasn't in a rush), recommend everyone feel confident to discuss price before purchase service.

jade xoGoogle
★★★★★

Perfect.

CHRISTIAAN GEORGIOGoogle
★★★★★

Great customer service, with knowledgeable and personable staff!!! Quick turnaround with job completed in a quick and efficient manner!

Lizzie WigginsGoogle
★★★★★

Evans are incredible - the attention to detail and pride in their craft is second to none - thank you!

Shaunagh McEvoyGoogle
★★★★★

Amazing service. Could
Highly recommend this business is incredible. My handbag looks like a new product. Bravo team

Louise MidoloGoogle
★★★★★

Exceptional service and quality! Turnaround time was less than 24 hours! So happy that I have found them! Highly recommend 🙌🏻

Kimberley LawrieGoogle
★★★★★

Beautiful craftsmanship and skill to refurb your precious pieces. It’s not quick and cheap, it’s fair and it’s done very well. The wait is worth it.

Brigid CareyGoogle
★★★★☆

Could have done it better. Very disappointed with lack of communication but the quality of the work is outstanding. My first time using their service. My LV Sandals are looking like new again. I have few more Sandals need to get more attention or new love. And I definitely will come back. Thank

Dadan BaktiGoogle
★★★★★

Evan’s is situated in the iconic Royal Arcade in the hear of Melbourne - the front of house customer care approach to service is impeccable as well as the follow up email to confirm your order is in progress and letting you know pick up is ready!

Highly recommended!

SeanGoogle
★★★★★

Exceptional workmanship. Nice people

Mary GalloGoogle
★★★★★

Impressive building

Michael HylandGoogle
★★★★★

Very satisfied with the service given, the attention to details and the craftsmanship done on my Ferragamo mules which will prolong its reliable use. The scuffs gone ,restored and colour matched and protected soles were done. Thank you 💕

Felicitas JoverGoogle
★★★★★

Incredible repair on a Loewe raffia bag. Looks like new again. Service and attention to detail was 10/10. Definitely recommend

Lucy QuartermainGoogle
★★★★★

Wow! What an incredible result. Two of my treasured leather bags (Kompanero and Campomaggi) have a new lease of life. Evans repaired zips and buckles then cleaned and gave the leather some love. The results are stunning.

Jacinta DimaseGoogle
★★★★★

Amazing service!

Alice HaddyGoogle
★★★★★

Absolutely brilliant leather restoration service. My favourite 11 years old soft leather jacket had lost patches of colour and was looking worn and sad! The Evan’s craftspeople have recoloured and revitalised the jacket and repaired the zip.
Highly recommend this company!

Caroline Vaughan-ReidGoogle
★★★★★

Great find , I have used this service many times and have been very happy with the results. Happy to recommend

HelenGoogle
★★★★★

Amazing service and amazing results on my suede bag. So very happy

Caitlin WiseGoogle
★★★★★
Communication was fantastic through every step of the restoration process, no measures were taken without first discussing it with me. I really appreciated this. However, I trusted in the team and knew my vintage handbag was in safe hands. …Read full reviewClose review

Communication was fantastic through every step of the restoration process, no measures were taken without first discussing it with me. I really appreciated this. However, I trusted in the team and knew my vintage handbag was in safe hands. Very happy with the final product which I look forward to enjoying for many years to come.

Lauren KnightGoogle
★★★★★

I’m not going to say this is a cheap process, but’s it’s an awful lot cheaper than replacing the item and the quality of the repairs is very impressive. They’ve done two of my bags and about to do another and it’s been well worth it. Definitely recommended.

Jacqui BrownGoogle
★★☆☆☆
Sent my bag here for repairs on the straps and to have the leather conditioned. Extremely disappointed to note that the bonding on the edges of the straps is already coming off and looks hacked and messy. The bag was conditioned with black …Read full reviewClose review

Sent my bag here for repairs on the straps and to have the leather conditioned. Extremely disappointed to note that the bonding on the edges of the straps is already coming off and looks hacked and messy. The bag was conditioned with black residual left over the hardware everywhere. Also received the bag back and due to how it was poorly packed had punctured the internal lining.

Super expensive for a really sub par service.

Meghann OlsenGoogle
★★★★★

Most helpful and efficient. A much loved handbag has been repaired. Many thanks

Penelope FairhallGoogle
★★★☆☆
Extremely overpriced for the quality and service. I took my bag in to fix some tiny rivets, but the workmanship was average at best—they used mismatched rivets. I was given a one-month timeline, but when the time was up, I had to call Evan…Read full reviewClose review

Extremely overpriced for the quality and service.

I took my bag in to fix some tiny rivets, but the workmanship was average at best—they used mismatched rivets. I was given a one-month timeline, but when the time was up, I had to call Evans myself to check the status. They didn’t notify me of the delay, and I had to track down my bag on my own.

Rachel LightbodyGoogle
★★★★★

Outstanding service and quality product.

Simon West Fine JewelleryGoogle
★★★★★

It has been a great experience from start to finish. My Jacket came back after a zipper replacement and the results a excellent. Can’t thank the team at Evans enough.

Sean JanetzkiGoogle
★★★★★

Very impressed with the service here! Jamie has been amazing. They also did an great job with the repair work. Thank you - I will be returning here in future for all my repair needs!

Jemima SungGoogle
★★★★★

Highly recommend their craftsmanship as you can see my before and after photos I didn’t want to get rid of my luxury handbag but I found the best. I’ll be recommending you to everyone reasonable pricing reasonable timeframe. I wish I could give you more than five stars.
Thank you
EVANS

Roslyn LloydGoogle
★★★★★

I finally found someone that I'm happy with in every way this people are polite, pleasent, professional and they know what they are talking about
Job they done is best one I seen in long time so if you need that type of work do not look any further
I'm certainly going back when I need them again

N CizmekGoogle
★★★★★

Superb service and tailored approach to your individual needs.

Daniel AjakGoogle
★★★★★

Had a topy put on my oxfords they used quality materials and did a great job. Will definitely be back.

Kai Ronin JamesGoogle
★★★★★

Amazing work. its as if I hadn't accidentally misread the sizing of the belt I bought and was way too big

Alex WooGoogle
★★★★★

Excellent service, excellent quality.

Mimi KellyGoogle
★★★★☆

Not cheap, but you really get what you pay for, and the point is, it’s worth. Extremely quality work. Alteration looks as per original. Great customer service.

Tristan NguyenGoogle
★★★★☆

Great work on my pink bag, studs did not match but were silver in colour, friendly staff, although a little expensive. I think they do quality work and are professional

Catherine LangeGoogle
★★★★★

Fantastic service I had a gold glomesh purse that needed new lining, good communication between customer and purse looks and feels immaculate.

Ross MackenzieGoogle
★★★★★

I had a leather satchel work bag which was scuffed up and had some hardware problems. For the hardware that wasn't repairable, they were able to replace with similar pieces at a very reasonable price. The restoration of the bag was wonderful and well worth the price tag!

Kristopher WilckensGoogle
★★★★★
Mu favourite jacket had a tiny bit of stitching come undone, in a very visible spot. I stupidly cut the lining and thought about trying to mend it, but the very soft leather would have certainly been mangled by my attempt. Evans responded…Read full reviewClose review

Mu favourite jacket had a tiny bit of stitching come undone, in a very visible spot. I stupidly cut the lining and thought about trying to mend it, but the very soft leather would have certainly been mangled by my attempt.

Evans responded to my email quickly, gave a quote and sent me a postage paid box. After assessing the repair in person, I received an invoice, paid it and 3-4 weeks later received my jacket back, good as new (including my damage to the lining)!

The service isn't cheap but it's top quality, well worth it for an item that I love.

Hope NesmithGoogle
★★★★★
Absolutely outstanding in every respect! The service was not only warm and friendly but also incredibly attentive. The workmanship on my bag was exceptional; it looks as good as new. I couldn't be more pleased with the results. Thank you so…Read full reviewClose review

Absolutely outstanding in every respect! The service was not only warm and friendly but also incredibly attentive. The workmanship on my bag was exceptional; it looks as good as new. I couldn't be more pleased with the results. Thank you so much, Evans. I wholeheartedly recommend your services to anyone in need!

LeeGoogle
★★★★★

The hype is real! Thanks team Evans <3

Kelsey DouglasGoogle
★★★★★

Evans recently repaired my RM Williams. They did a great job and the service was excellent

Merrill FrewGoogle
★★★★★

Well informed about progress on my "job" and a pleasure to deal with front of house staff.
The actual work carried out was of the highest quality, for which I'm very grateful- I thought my handbag was a lost cause before Evans.

Susie BellairsGoogle
★★☆☆☆
I had an appointment scheduled for friday which I couldn't make and the lady on the phone was lovely, hence the two stars. It would be one star otherwise. I arrived 10 minutes prior to my rescheduled appointment and waited outside for a fur…Read full reviewClose review

I had an appointment scheduled for friday which I couldn't make and the lady on the phone was lovely, hence the two stars. It would be one star otherwise. I arrived 10 minutes prior to my rescheduled appointment and waited outside for a further 40 minutes only for them to not even show up to open the store. Won't bother coming back, they clearly have no value for customers time.

Jess YoungGoogle
★★★★★

Great job.

Luisa Aguilera LeonGoogle
★★★★★
Fantastic work! I had a postal order with Evans to have the soles on my Margiela Tabi’s repaired. From the initial email consult, to the quote, to the postal box to the repair to them being back to me was seamless, transparent and easy. I c…Read full reviewClose review

Fantastic work!
I had a postal order with Evans to have the soles on my Margiela Tabi’s repaired. From the initial email consult, to the quote, to the postal box to the repair to them being back to me was seamless, transparent and easy. I couldn’t recommend them enough, they’re done fantastic work and I will be using their services in future.

Jacob MaxwellGoogle
★★★★★

I was a complete pain , sales assistant was incredibly patient . Thank you

Jill CantwellGoogle
★★☆☆☆
Not all women’s handbags have brass “feet” to keep the leather base off the floor but they should. I first used Evans in 2019 to install brass feet on a favourite navy handbag and it cost $200. On 20 January 2024 I took in my favourite emer…Read full reviewClose review

Not all women’s handbags have brass “feet” to keep the leather base off the floor but they should. I first used Evans in 2019 to install brass feet on a favourite navy handbag and it cost $200. On 20 January 2024 I took in my favourite emerald green Michael Kors leather tote bag for the same job and was quoted $350. I was pretty taken aback by the price increase but they said they had to use leather to cover the brass screw heads. I didn’t get an option otherwise but presumed for the price it would look wonderful. On 9 February I finally got the text they were ready to collect. My husband took one look and said I’d been ripped off. The black leather strips have been glued on and look amateurishly done. In business, there’s a trifecta of good, cheap or fast. These guys aren’t cheap, aren’t fast and the workmanship on my bag was not great.

Elizabeth HollingsworthGoogle
★★★★★

To experience service like this gives me hope! Having flown down to Melbourne, a leather skirt was repaired and ready the day after dropping it in. And it’s is better than when I first bought it! Great service from the beautiful lady on the floor. Thanks a million.

Vanessa ScammellGoogle
★★★★★
Popped in with my handbag to ask if they could replace some missing hardware. Expected I may have to leave it and have it posted home. But, when I said I was from Adelaide, they offered to do it immediately. I received a text in under an ho…Read full reviewClose review

Popped in with my handbag to ask if they could replace some missing hardware. Expected I may have to leave
it and have it posted home. But, when I said I was from Adelaide, they offered to do it immediately. I received a text in under an hour to say it was ready. I knew if Evans couldn't fix it, no one could. Thank you! Exemplary service!

Anne WilliamsGoogle
★★★★★

Outstanding service

Vas MaroulisGoogle
★★★★★

Quality and service

Bill RankenGoogle
★★★★★

Excellent service!

Anays AdrianzaGoogle
★★★★★

Brilliant- my Valentino belt is perfect - thank you

NMC112 LinsGoogle
★★★★★

Great service & communication. My bag was beautifully restored as per my instructions and returned to me in a gorgeous box keeping my bag safe & secure. Thank you Evans.

Fiona HasellGoogle
★★★★★

Friendly Staff, who knew exacty what was required to restore my handbag. The external colour was perfectly matched to a signature yellow, and the inside lining was restored to pristine condition. I am so pleased and can not reccommend highly enough.

Kim Chatwin-SmithGoogle
★★☆☆☆

Things take forever! I asked for some black vibram half soles, given one week eta, 4 weeks later, wrong soles used.
Expensive for no apparent reasons, certainly not paying for quality of outcome

Roj MugwumpGoogle
★★★★★
A lovely ambience and great location for this shop where you are instantly aware that craft is at work here. These are people who know their trade, and apply it conscientiously. I find this increasingly rare in our hire and fire society, so…Read full reviewClose review

A lovely ambience and great location for this shop where you are instantly aware that craft is at work here. These are people who know their trade, and apply it conscientiously. I find this increasingly rare in our hire and fire society, so any establishment such as this requires patronage, if for nothing else, to maintain quality of workmanship. This is because the service provided and the level of work is far beyond normal satisfaction.

Fritz BallestremGoogle
★★★★★

This is a business that prioritizes customer service and quality work

Josie BoweGoogle
★★★★★

Repair looked brand new. Like nothing was ever broken. Excellent work, great team, and great service attitude. Will always be my first choice for repairs.

Aaric I.Google
★★★★★
I was in a panic wondering who I could trust to repair my Chanel handbag. Evans came up in a google search but I ran it past my trusty cobbler who I've used for years on lesser expensive brands and he said "they're the best! Can't go wrong"…Read full reviewClose review

I was in a panic wondering who I could trust to repair my Chanel handbag. Evans came up in a google search but I ran it past my trusty cobbler who I've used for years on lesser expensive brands and he said "they're the best! Can't go wrong". He was absolutely right. The whole experience from start to finish was awesome. They did a fantastic job. My bag was posted through safe channels and presented beautifully upon return. I highly recommend Evans. I will definitely be using them again.

Leah KitleyGoogle
★★★★★
I live in Perth, Western Australia and required a complex restoration to a vintage leather box that belonged to my late father that has enormous sentimental value. I exhausted all avenues within Perth to undertake the restorative work and …Read full reviewClose review

I live in Perth, Western Australia and required a complex restoration to a vintage leather box that belonged to my late father that has enormous sentimental value. I exhausted all avenues within Perth to undertake the restorative work and realised Evans was my best option.

I travelled to Melbourne and spoke with the Evans team about the work that needed to be done. The advice was brilliant, and I could not be happier with the quality of the final product. The customer service was also exceptional, and I have no hesitations whatsoever in recommending Evans to anybody who has leather goods that require repair or restoration.

Anthony DenfordGoogle
★★★★★
Evans have an amazing ability to revive items regardless of their material value. Items that have strong sentimental value and therefore irreplaceable are treated with the same respect and skill by the team at Evans. Piece of mind knowing t…Read full reviewClose review

Evans have an amazing ability to revive items regardless of their material value. Items that have strong sentimental value and therefore irreplaceable are treated with the same respect and skill by the team at Evans. Piece of mind knowing that my over-use and sometimes maltreatment can be rectified by Evans!

Sophie OlverGoogle
★★★★★

Great job mending an old Gucci handbag. Great service - needed it done quite quickly and it was done even faster. Very happy .

Thea GuestGoogle
★★★★★

Really,quick,great service,very happy

Andrew OrchardGoogle
★★★★★

Knowledgeable staff member today helped me pick out some new Saphir products. Very happy with the service.

Anesti PetridisGoogle
★★★★★

In this world of automation it’s nice to a company using real people an staff ur team at Melb Burke st Royal arcade area are amazing hope u keep them employed it suites the long standing tradition of quality service u provide

Wylie MillerGoogle
★★★★★

Very sleek job of putting topy on.

Adam Hegarty-LawsGoogle
★★★★★
I took my Leather Jacket (40 year old) to be "reinvigorated" at Evans on recommendation from another reputable & major leather retailer. I was extremely satisfied with the quality of service and professionalism. The staff were also very kno…Read full reviewClose review

I took my Leather Jacket (40 year old) to be "reinvigorated" at Evans on recommendation from another reputable & major leather retailer. I was extremely satisfied with the quality of service and professionalism. The staff were also very knowledgeable and courteous! It's superior quality for the discerning customer.

Suren AponsoGoogle
★★★★★
I was not going to trust just anyone with my vintage Chanel bag.......it wasn't in bad shape but the tassel had fallen off, the lining had split in a couple of places and the leather woven into the chain was perishing........it is pretty ol…Read full reviewClose review

I was not going to trust just anyone with my vintage Chanel bag.......it wasn't in bad shape but the tassel had fallen off, the lining had split in a couple of places and the leather woven into the chain was perishing........it is pretty old though! They did an amazing job of not taking anything away from the years of love but bringing it back to life. The customer service is fabulous too. I highly recommend Evans.

Linda OlleGoogle
★★★★★

polite, informed and most professional

Andrew ThompsonGoogle
★★★★★

Great service and quick turn around for repairs.

Adrian KennedyGoogle
★★★★★

The result was amazing everything I tried just wouldn’t remove my lipstick on my Christian Dior bag it looks like I had just bought it when the repair was done I would recommend EVANS for any repair

Demi ZGoogle
★★★★★

Both the girls are so helpful, offering advice on any item. Service was speedy. Over delivered on getting the 1/2 soles done so quickly:)

Helen McKennaGoogle
★★★☆☆

very expensive

AnastasiiaGoogle
★★★★★

Excellent customer service. Made to feel welcome and important in store. Friendly and very helpful staff and fantastic craftsmanship. Thank you.

JoffaGoogle
★★★★★

Fantastic service, highly-highly recommend!!!

AgniyaGoogle
★★★★★

Amazing service and expertise!! It is not cheap, but you get what you pay for (I've learnt this the hard way)! The work is amazing and meticulously neat! If you want long-lasting quality work and advice, this is where you should go. Thank you for your work.

Arthur SoetedjaGoogle
★★★★☆

Excellent service and craftsmanship; very expensive.

Alexandra PopeGoogle
★★★★★

Supreme Quality & Service!

T PGoogle
★★★★★

Exceptional service and quality. You can trust Evan’s with your most treasured items, although not cheap, they do an incredible job you will not be disappointed

Julie DaveyGoogle
★★★★★

Absolutely awesome service from the Evans team. I had an old tanner and Krolle bag and the handle had dried and cracked. The Evens team handmade a new handle, but the best is yet to come, they did it twice to get the best match. Thank you Evans team!

Sandy SinghGoogle
★★★★★
Evans gets the job done I’ve been to them many times with some that would be written off from other place but great deal of value to me and they were able to fix like brand new! They are a little pricey but that’s what you have pay for good…Read full reviewClose review

Evans gets the job done I’ve been to them many times with some that would be written off from other place but great deal of value to me and they were able to fix like brand new! They are a little pricey but that’s what you have pay for good work I will continue going Evans leather with any of my leather issues they do great great work big and small thank you

The DudeGoogle
★★★★★

Fantastic service! Evans were able to repair a broken lock on my precious designer bag that my late mother had given me. It meant so much to receive it back in pristine condition. Thank you Evans.

Catherine WhitwellGoogle
★★★★★
Dear Zoe, I apologise for not replying earlier. The jacket is magnificent, the workmanship is extroadinary and I am so happy that something I treasure has been remade, so to speak, as new. I must congratulate you and your staff on an exc…Read full reviewClose review

Dear Zoe,

I apologise for not replying earlier.

The jacket is magnificent, the workmanship is extroadinary and I am so happy that something I treasure has been
remade, so to speak, as new.

I must congratulate you and your staff on an excellent job, not only in the workmanship, but in the professionalism
your business has shown through keeping a client informed of the jacket progress.

I will advocate your business to others and show them the jacket, which speaks for itself as a remarkable item of craftmanship with care and attention to detail to make it ' original '.

Best of wishes to you and the staff.

Bruce Donnelly
Tamworth NSW

Bruce DonnellyGoogle
★★★★★
I 100% recommend this place. They have been around for ages and have a magnificent reputation that is well deserved. They revamped a little Chanel bag I had and did such a wonderful job...its like a new bag all over again...I'm very very gr…Read full reviewClose review

I 100% recommend this place. They have been around for ages and have a magnificent reputation that is well deserved. They revamped a little Chanel bag I had and did such a wonderful job...its like a new bag all over again...I'm very very grateful:-). Zoe is the perfect meet and greet front person...and a wiz sewer I have found out as she helped do my bag. Keep it up guys, and thanks again!

VS HealthFitnessGoogle
★★★★★
I am in Brisbane and while in Melbourne, dropped my very much loved jacket in for "refurbishment". it looked worn, scuffed, and a few minor tears. Today the jacket arrived, mailed back to Brisbane. WOW! The packaging was impressive. Then …Read full reviewClose review

I am in Brisbane and while in Melbourne, dropped my very much loved jacket in for "refurbishment". it looked worn, scuffed, and a few minor tears. Today the jacket arrived, mailed back to Brisbane. WOW! The packaging was impressive. Then to open the box and find a jacket that looks better than i remember it new.. It looks magnificent. Fantastic job.

Gary OrmanGoogle
★★★★★

Very professional company, lovely polite lady behind the counter, job was completed much quicker than anticipated and to my satisfaction, and up to date ordering/invoicing system meant no annoying paperwork to remember for handing over at time of collection.

Ann CassarGoogle
★★★★★

Great communication, high quality service and craftsmanship. My favourite bag has a new lease of life!

Nicole KenningGoogle
★★★★★
My beautiful red handbag broke when I overloaded it. The hardwear gave - a stud pulling through, with 2 cuts through the leather and a large graze. That and the wear of me hauling it around the world with me - it's my favourite. The repai…Read full reviewClose review

My beautiful red handbag broke when I overloaded it. The hardwear gave - a stud pulling through, with 2 cuts through the leather and a large graze. That and the wear of me hauling it around the world with me - it's my favourite.

The repair is spectacular. It looks new (ish). The hardwear was perfectly matched, the tears repaired with only the tiniest scar in one instance (really unnoticeable) and the bag cleaned.

Was it cheap - no. Was the customer service/experience good - it was fantastic. Was my $3,000 bag restored beautifully - it absolutely was. Was it worth it - hell yes!

I cannot recommend Zoe and the team highly enough.

Felicia RichardsonGoogle
★★★★★

We just received our Louis Vuitton suit case after a major repair & we are over the moon.
It looks like new & it was money well spent.
I will definitely be using this company again should I need anything repaired.

Mandy TrivettGoogle
★★★★☆

Excellent and easy to use. Quality was very good. Would recommend.

ian ScollayGoogle
★★★★★

The team at Evans replaced a zip on my vintage Dior bag, the price was reasonable, they did a fantastic job! I love it! Thank you!

H PetsGoogle
★★★★★

A lovely high quality leather repair service with charming staff. You get what you pay for, thanks to them my bag has never looked better.

Cannot recommend them harder. :)

Peter BoctorGoogle
★★★★★

Excellent service - extremely helpful in identifying a solution to a tricky situation

Rebecca KeenGoogle
★★★★★
Thank you so much for getting the grease stain off my Louis Vuitton handbag, I was convinced that there wasn’t a chance it would come off. My handbag looks amazing again after the restoration clean. I also received valuable advice on how to…Read full reviewClose review

Thank you so much for getting the grease stain off my Louis Vuitton handbag, I was convinced that there wasn’t a chance it would come off.
My handbag looks amazing again after the restoration clean.
I also received valuable advice on how to handle the leather care on my bag. Fantastic service from the team!
Thank you again!

Ritiya McGloneGoogle
★★★★☆

I was extremely happy with the result of my repair. The service I received was efficient and the communication with staff was fantastic

Barbara NattaGoogle
★★★★★

What a great store!!! Leather experts who apply their skills to regular repairs and unusual repairs.
Thanks.

heather wildGoogle
★★★★★

Sent my bag for a repair and was happy with the customer service and the overall result. Thank you.

F OGoogle
★★★★★

My 17 year old classic Burberry bag has been restored beautifully. Not only do I get to keep a bag that has sentimental value, it is now in such good shape that I’ll be able to pass it on to the next generation.

Fiona CaineGoogle
★★☆☆☆
Took a jacket in for some simple seam repairs- staff were nice but I couldn't believe the estimate I was given, so left it for a formal quote. A few days later they confirmed, $450.00. Took the jacket back and found a local place, who did t…Read full reviewClose review

Took a jacket in for some simple seam repairs- staff were nice but I couldn't believe the estimate I was given, so left it for a formal quote. A few days later they confirmed, $450.00. Took the jacket back and found a local place, who did the same work plus some inside pocket fixing for $90.00, and it's a great job. Evans are nice people, and handy to my workplace, but I won't bother trying them again.

Trevor BlockGoogle
★★★★★

Really amazing place. Artisan leatherwork, reasonably priced and amazing service (Zoe is awesome). Highly recommend for any leather stuff that is special to you because these guys treat it with love.

Matthew CookeGoogle
★★★★★

Thank you to the fabulous team at Evans for the wonderful service and for restoring my Chanel backpack. Your magnificent workmanship and attention to detail went beyond what I thought was possible. My bag looks as beautiful as it looked when I bought it. Again thanks Lyn Parche

Lyn ParcheGoogle
★★★★★

Prompt and professional service using quality materials. You get sms and email notification from start to end of transaction. You'll also get a photo of the completed work when your item is ready for collection. Highly recommended.

M DPGoogle
★★★★★

Very friendly and knowledgeable staff. Extremely pleased with the result of my repair and the fast service they provided.
Would highly recommend this business.

Lauryne FeeGoogle
★★★★★

Excellent service, excellent quality of work.

Lily PeddleGoogle
★★★★★

Very helpful and professional. Took the time to answer all my queries

Gerry RussellGoogle
★★★★★

Really impressed by the service and expertise here. Don't take your things elsewhere to save a few $ and risk having your goods ruined. These guys are amazing and do a beautiful job.

Monisha RahmanGoogle
★★★★★

Top quality repair and restoration/revitalisation on loved premium bags. Expensive, but worth it to have the bags back to their former glory. Excellent communication, turn around time and customer service. Very professional. Will always return to their business.

Janet OliverGoogle
★★★★★

Cannot praise the Evan's team highly enough! They restored my vintage leather jacket to new! I couldn't believe how great it looks. Thank you so very much. You're the best!

Gayle FaulknerGoogle
★★★★★

I came to Evans with a pretty rough bag and they've done such an amazing job! Everyone I was in contact with was helpful and knowledgeable and made the whole process incredibly easy. The text message system is also super handy. I'll definitely be returning

Nina FominGoogle
★★★★★

I got my weared-down black Chanel Classic Lambskin Bag repaired and received amazing results. Would highly recommend this place, thank you so much.

Nu VogueGoogle
★★★★★

Superb service and highly skilled personnel, top quality. You get what you pay for.

Catherine CloverGoogle
★★★★★

Restored my 22 yr old large noe louis vuitton bag back to its lovely honey coloured leather. It had marks and stains underneath due to general wear and tear, they are now all gone. It looks superb. My matching purse was also split inside and this was fixed too. Thanks team fantastic job.

Jackie RichardsonGoogle
★★★★★

Counter staff were helpful and informative. Once my coat had been treated, it was carefully packaged and couriered back to me. Would recommend.

Pearl ToweGoogle
★★★★★
The customer service at Evans has been good. They were responsive, fielded my questions, and were flexible about options fixing my bag. The whole process (enquiry, to sending my bag over, having it examined, deciding on the work to be done,…Read full reviewClose review

The customer service at Evans has been good. They were responsive, fielded my questions, and were flexible about options fixing my bag. The whole process (enquiry, to sending my bag over, having it examined, deciding on the work to be done, and having it returned) took over a month so if urgent repair is needed it should be requested at the outset. I was really impressed with the quality when my bag was returned to me. My bag had a strap broken and they crafted a new strap which was identical to the old one. I am now able to use my beloved bag again! Therefore I highly recommend their service.

Kelly WhitingGoogle
★★★★★
I can't tell you how happy I am with the service I received at Evans. They have just re-dyed a Balenciaga bag I bought a number of years ago and it looks almost brand new. The colour match was going to be difficult because it was a smoky bl…Read full reviewClose review

I can't tell you how happy I am with the service I received at Evans. They have just re-dyed a Balenciaga bag I bought a number of years ago and it looks almost brand new. The colour match was going to be difficult because it was a smoky blue but they managed to match the colour perfectly. The service was friendly, efficient and very professional. I would definitely recommend them and use them again.

Maryann PhillipsGoogle
★★★★★

A huge thanks to Jenny and the Evans team who restored my gorgeous Bag. I was thrilled with the work and their timing was perfect. The bag was turned around in a super quick time to facilitate a birthday gift.. So Many Many thanks to all involved. :)

Sandra AdamsGoogle
★★★★★

I just walked past, but it looked nice

Angus “ang” GrantGoogle
★★★★★

Thank you to the staff at Evans they did an amazing job with my purse and wonderful customer service
Thanks Helen

Helen RuigrokGoogle
★★★★★

Thank you so much for getting my beloved Doc Martens back on the road-they look like they'll be good for a number of years. And when they do need new soles again I'll come straight to you since you did such a superlative job. Lisa J.

lisa jenkinsGoogle
★★★★★

Excellent workmanship and professional service!

Ann StintonGoogle
★★★★★

Evans were amazing. They were accomodating, helpful, efficient and above all super friendly. They spent time with me assisting me in making the right decision. I would recommend Evans to all of my friends. Thank you Evans for great quality service.

Melissa MillenGoogle
★★★★★
Fantastic work by the craftspeople at Evans! I had a damaged R. M. Williams wallet that I wanted repaired as I love it to death, and they repaired it and gave it back to me better than new!! Service was quick and professional. Would recomme…Read full reviewClose review

Fantastic work by the craftspeople at Evans! I had a damaged R. M. Williams wallet that I wanted repaired as I love it to death, and they repaired it and gave it back to me better than new!! Service was quick and professional. Would recommend to anyone who wants excellent repair work done on their leather goods.

Helena HamiltonGoogle
★★★★★

great work, very helpful and flexible.

Alasdair SutherlandGoogle
★★★★★

Great service and excellent craftsmanship. On time and good value. Would certainly use again - highly recommended.

Peter GrahamGoogle
★★★★★
Brought in a much loved and rare Gucci bag I’ve had for a long time that was in need of rejuvenation after almost daily use for 5-6 years. The interior fabric lining was rather stained (a rogue strawberry) and the exterior piping and base o…Read full reviewClose review

Brought in a much loved and rare Gucci bag I’ve had for a long time that was in need of rejuvenation after almost daily use for 5-6 years. The interior fabric lining was rather stained (a rogue strawberry) and the exterior piping and base of the bag were beginning to wear and fray. Minor scratches and marks to the leather generally. I’d taken the bag to Gucci who had quoted $890 to recondition the bag inside and out and replace the interior in full which was to take 3-4 months for the work to be done at their workshops in Italy (COVID still prolonging lead times). I’m sure Gucci would’ve done a good job but I looked locally to see what I could get done here. Royal Bag Spa quoted $740 and a 6 week turnaround. Then I went to Evans, recommended by a friend. The staff there are very pleasant and informative; they were able to offer a quote of $450 for the work and a turnaround of 7 days! They explained that the interior would be washed with a special solution, rather than replaced, and that should remove most of the staining. If not we could look to get it replaced for additional charge. I picked up my bag a week later and the bag looks like the day I bought it! No scratches, piping repaired beautifully, and new wax borders applied to the handles. The interior was looking a lot better, though some of the more stubborn stains remained, but I was prepared for that being the case and was glad to accept the bag as it was. They had also waterproofed the bag which has a 6 month guarantee. All in all, great service, remarkably quick work, and exceptionally friendly and personable staff in a very handsome shop full of tradition and excellence. Will definitely be going back for all my leather work. Thank you to the team at Evans!

Berenger KatichGoogle
★★★★★

Outstanding service as usual. Highly recommend.

Paul GallichioGoogle
★★★★★
Top notch quality / customer service & overall experience - These guys have to be the best in Melbourne for sure! Old school principles around customer service & quality of their product & care - Yes it may be a higher investment than othe…Read full reviewClose review

Top notch quality / customer service & overall experience - These guys have to be the best in Melbourne for sure!

Old school principles around customer service & quality of their product & care - Yes it may be a higher investment than other repairers, but it reflects itself in the overall experience received.

I will never go anywhere else!

Campbell JohnsonGoogle
★★★★★

A M A Z I N G! Got my sole fixed in no time and good as new. The staff is professional and friendly. I am glad that I found this wonderful local legend.

LEEHAN CHENGoogle
★★★★★

They fixed the magnet on my handbag. No where else in Melbourne could fix it, thank goodness for evans.

sophiaGoogle
★★★★★

They are amazing.
Philip Lehmann

Philip LehmannGoogle
★★★★★

I can’t recommend Evans enough !! I had leather Vachetta trim replaced on my vintage LV bag & it looks like new . The communication was faultless & so simple . The process from postage interstate to receiving my bag took just over a week . Recommend Evans 100%

Nadia DwyerGoogle
★★★★★

Jenny was very helpful and puts a lot of effort into achieving the best results...I’m very happy with the beautiful job she did with my Gucci 👢 🙏🏼😊

Kirsten AscheGoogle
★★★★★

Amazing service and super efficient.

Sylvia TeonGoogle
★★★★☆

Thanks Jenny for the repair to my 10+ year old Fendi handbag - it looks almost as good as new.

Very prompt service and good value compared to buying a new one.

Gaye FindlayGoogle
★★★★★

Lost hope with some Versace hi tops I’ve had for a while and Evans completely rejuvenated them for a great price and extremely efficient service!

Jay JonesGoogle
★★★★★

Very Helpul, great service and fantastic overall workmanship.

Max Griffiths (The Websight Man)Google
★★★★☆

We had my leather coat altered and were extremely happy with the result. The owner was very professional a family run business which we cannot recommend highly enough. Good in depth knowledge of their craft.

Garry MitchellGoogle
★★★★★
Wow: what a fabulous experience! Congratulations to Jenny and the team at Evans. The sad story was I'd fallen out of love with a beautiful, rugged leather jacket I bought a few years back while on a ski trip to Jackson Hole, Wyoming. Loved …Read full reviewClose review

Wow: what a fabulous experience! Congratulations to Jenny and the team at Evans. The sad story was I'd fallen out of love with a beautiful, rugged leather jacket I bought a few years back while on a ski trip to Jackson Hole, Wyoming. Loved the jacket, but back home the cotton lining - well, it just felt, meh. And so the jacket languished. Fast forward to now, and Evans replaced the lining with a slinky dark chocolate brown satin, and with a real attention to detail around the seams and pockets and so forth. Love rekindled!! Thank you, Evans!!

John CarruthersGoogle
★★★★★

Excellent service!

Nin YimGoogle
★★★★★
I was on the point of throwing out a very good bag because the strap was broken and nobody local would or could repair it. I contacted Evans and was delighted when they said it could be repaired. I posted my bag and received excellent servi…Read full reviewClose review

I was on the point of throwing out a very good bag because the strap was broken and nobody local would or could repair it.
I contacted Evans and was delighted when they said it could be repaired. I posted my bag and received excellent service. Not only was the repair excellent but the communication and assistance was speedy and very good.
A very prompt and professional customer service. I would certainly use them again and recommend them to anyone. Thank you Rvans!

Michelles StephensonGoogle
★★★★★

Thank you for mending my rare special edition Dr Martens. Your service is impeccable and staff are so lovely. 10/10

Jeanine OrrGoogle
★★★★★

Every time I've used Evans I've been so glad I did. The workmanship is superb, the attention to detail, and the attention they give to you as a customer! There's none better in Melbourne!

Nancy BlackGoogle
★★★★★
I’ve now taken three Chanel handbags to the team at Evan’s and I couldn’t be happier with the results. I only wish I had take a before picture to show the state of the leather and the workmanship the have done. This image is after and the b…Read full reviewClose review

I’ve now taken three Chanel handbags to the team at Evan’s and I couldn’t be happier with the results. I only wish I had take a before picture to show the state of the leather and the workmanship the have done. This image is after and the bag looks brand new (as do the others)!
The staff are also very knowledgeable and explain how to take better care of your leather products.
Thank you team!

Bella CarringtonGoogle
★★★★★

Excellent and friendly service. A pleasure to do business with.

Henry GillespieGoogle
★★★★★

Upfront and honest about what it would take to restore leather bag. Professional, outstanding customer service by Tanya - even followed up with a call on quote. Will not hesitate to recommend or return to get leather repaired or restored

Florence GiesemannGoogle
★★★★★

Great service, great workmanship. Glad I found this place.

Virginia BrumbyGoogle
★★★★★

Amazing Staff & Amazing Service !!
Highly recommend.

Tabitha BorgGoogle
★★★★★

Great service and very efficient. Superb craftsmanship will definitely come back.

Cory-dean WestGoogle
★★★★★

Elegant and welcoming store stocked with quality products. The staff are down to earth and were very willing to share their knowledge with me. Left the store with all my needs met feeling rather satisfied.

Jack RoweGoogle
★★★★★

I took a pair of RM Williams classic craftsman to get a Vibram sole put on it. Completed in 2 days. The customer service is what you would expect. Professional.

lithgow cGoogle
★★★★☆

After a not so good experience Evans support team go in touch and resolved things quick smart. If this was the experience from the beginning this would be a 5 star review. I would have given a 3.5 but couldn't so 4 it is.

Thanks team for resolving things as you did.

HowugoinGoogle
★★★★★

better than new. Very happy with professional service and prompt work. The workmanship on the repair is better than the original. highly recommended

John EmbletonGoogle
★★★★★

Quality of work to fix a satchel was first rate

Chris StewartGoogle
★★★★★

ALL GOOD!!!

Jillian KeetleyGoogle
★★★★★

Everything was easy and professional. I had my arms shortened by 8cm on my leather jacket and it is perfect.

Randall KeaslerGoogle
★★★★★

Great knowledgeable service shown by the staff. Repairs done quickly and within the time frames provided on paving the order.

Michael CamplinGoogle
★★★★★

Very professional service for leather repair.

Redouane ChaoukiGoogle
★★★★★
My three year old Balenciaga City Bag was looking worse for wear. The stitching had frayed on the handles and the lovely blue colour had faded. I dropped off my bag to Evans and picked it up under 4 weeks later. It has been restored to its…Read full reviewClose review

My three year old Balenciaga City Bag was looking worse for wear. The stitching had frayed on the handles and the lovely blue colour had faded. I dropped off my bag to Evans and picked it up under 4 weeks later. It has been restored to its beautiful blue colour and the stitching has been repaired perfectly. It also has been carefully cleaned. My bag looks brand new. I would highly recommend and trust Evans for any designer leather goods that need repair. Pricing is at a premium but is justified by the high quality of their work and friendly service. Thank you Evans !

Anna-Maria M.Google
★★★☆☆

Repair of tear in Leather Jacket was done very well and quicker than originally quoted. Not cheap

David HoggGoogle
★★★★★

Brilliant service and great job!

Catriona ForsythGoogle
★★★★★

I have used Evans in order to get quality leather repairs for many years and have received consistent quality workmanship. My mother used Evans before me.

Nan BrownGoogle
★★★★★

I myself have been in customer service over 18 years and learnt from these guys on how to provide great personalised service to customers. Much appreciated.

Moe SeedatGoogle
★★★★☆

A tad pricey compared to other places nearby, however the quality was amazing. Very friendly staff and you can feel safe having your more expensive items left behind for servicing/repair. Service was really fast, they told me it could take up to a week but got the text notification 3 days later.

JessGoogle
★★★★★

First class service!

Tom BurnsGoogle
★★★★★

Did a great job on an ugly stain on my suede jacket. Expectations were low but you can now barely tell at all. If its a nice item, the price of service is worthwhile - on the expensive side of things but you absolutely get what you pay for.

Leigh ShermanGoogle
★★★★★

Very friendly knowledgeable staff member- happy to recommend to potential customers. Sue E 👵🏻🌺

Sue EvansGoogle
★★★★★

Excellent customer services. You will get email and text updating on the progress of your service. Quality of the work is great too. I had protective soles and water proof done on my leather ballet flats. They look fantastic!!! Highly recommended

Anh NguyenGoogle
★★★★★
I’m so thrilled I took my water logged louboutin wallet to Evans. They restored it to as new condition. I was worried about it, but they did such a magnificent job!! And the service was first class throughout, and finished a week earlier th…Read full reviewClose review

I’m so thrilled I took my water logged louboutin wallet to Evans. They restored it to as new condition. I was worried about it, but they did such a magnificent job!! And the service was first class throughout, and finished a week earlier than quoted. Would highly recommend for all works to designer goods, so impressed.

Elinor MosheGoogle
★★★★★

Great old-fashioned, professional and friendly service. Nothing is too much trouble! Thank you to all at Evans. It is also a wonderful experience to visit your shop and see the old world charm of the spiral staircase and the beautifully-crafted cabinetry.

Lisa RingGoogle
★★★★★

Excellent repair, even though tricky, and professional and friendly customer service.

Andrew SantGoogle
★★★★★

Excellent, fast and professional turn around. Don’t waste your time or money going anywhere else!

James FreerGoogle
★★★★★
I was very happy with my experience at Evans. Upon bringing in my absolutely destroyed pouch to be restored, I had a lovely chat with Jenny I believe, who was very knowledgeable. The service I received was excellent. I knew it was going to…Read full reviewClose review

I was very happy with my experience at Evans. Upon bringing in my absolutely destroyed pouch to be restored, I had a lovely chat with Jenny I believe, who was very knowledgeable. The service I received was excellent.

I knew it was going to be expensive as per other reviews and the state of my pouch, but it was definitely a lot more than expected. I knew I could easily buy a new one, but this had been a gift that I didn't want to just replace.

In all honesty I couldn't remember the exact colour when I initially received it, so was happy for Evans to re-dye as they saw fit. It is slightly different to the original (funny how you remember after it's all been done) but I expected this and am still over the moon with the colour, it has a much fuller colour and depth to the original which was more of a marbled look.

Anna VoGoogle
★★★☆☆
I had just bought an LV belt that i loove and heard about the quality work and how the customers treasured the work of Evans. So i went to get some extra holes for my belt as it was slightly too big, although customer service was great, the…Read full reviewClose review

I had just bought an LV belt that i loove and heard about the quality work and how the customers treasured the work of Evans. So i went to get some extra holes for my belt as it was slightly too big, although customer service was great, the holes made on my belt was not in line with the original holes of LV which did make me quite upset, couldn't really do anything though as they had already been done.

June LGoogle
★★★★★

I took and old leather jacket for reconditioning, the service and knowledge and result were all exceptional. Beautifully reconditioned without affecting the character of the jacket.
I couldn't recommend them enough.

Ed BurchGoogle
★★★★★

Had my pair of Crockett and jones soles repaired and fitted with metal tips - pretty awesome job - much better value than a complete factory re-last. Nice to see Evans using the JR soles - pretty high quality materials and the finishing looks great.

Ralph NunesGoogle
★★★★★

The service was very friendly and efficient and speedy and I have already recommended Evans to my son.

Yvonne BarrowGoogle
★★★★★

Exceptional service, the sort of place that makes you look forward to when you'll have to go back.

Rohan CarrollGoogle
★★★★★

Was thoroughly impressed with the end to end service at Evans. Very friendly staff, competent and fast turn around. I'd highly recommend using them. They seem honest and understand quality craftsmanship. I'll be back sooner than later.

Wei WangGoogle
★★★★★

Quality work, quality service. Can't ask for more. Thank you Evans!
I brought in a Dainese motorcycle jacket for repair to replace the main zipper. Job was botched by another provider.

clovis rainfordGoogle
★★★★☆

Helpful and friendly repairs.

Graham RoddaGoogle
★★★★★

Old fashioned service and old fashioned (and therefore, detailed) attention to workmanship. Top address but reasonable prices. There are many famous cities in the world that don't have such a handy place to give life back to ones treasured leathergoods.

Victor SteinerGoogle
★★★★★

Evans were lovely to deal with and fixed my bag up perfectly :)

Cait GhillerGoogle
★★★★★

Workmanship is outstanding. The front of store team at Evans were fabulous and nothing was too much trouble.
Not cheap but I am a firm believer in you get what you pay for 👍👍

Anonymous UserGoogle
★★★★★

Excellent service and premium customer experience. Would highly recommend.

Jamie NicholsonGoogle
★★★★☆

The quality of craftsmanship at Evans is unequalled. Be prepared to pay for this level of quality. A loved leather bag I'd previously had repaired destroyed the handle. Evans repaired it to the original state with a stronger handle.

Gary FergusonGoogle
★★★★★

True masters at their craft!

Debra HGoogle
★★★★★

An incredible institution. The expertise is second to none. I was completely overjoyed when l found out that Evan’s could fix my old glomesh bag handed down by my mother. Is there anything they can’t fix??

Debbie ArgyGoogle
★★★★★

Professional and friendly staff in a wonderful little shop did great work. It was clear they knew what they were talking about

Ryan AunGoogle
★★★★★

Great customer service!

Jeneya SavageGoogle
★★★★★
Shoddy quality and no responsibility. I had rubber heals installed and they developed a squeaking sound. Went to the store and they would not repair. Only lasted 3 months. I have since been contacted by the shop and they have resolved the …Read full reviewClose review

Shoddy quality and no responsibility.
I had rubber heals installed and they developed a squeaking sound. Went to the store and they would not repair. Only lasted 3 months.

I have since been contacted by the shop and they have resolved the issue. I will put this down to one bad staff member rather than the whole store. I will be happy to go back.

AnthonyGoogle
★★★★☆

High quality products with a focus on getting to know the customers personal needs, only main criticism is it's on the pricey side.

Alex GrahamGoogle
★★★★★

I had them fix the strap on a leather messenger bag. Amazing quality of work and they turned it around in less than a week. The shoulder strap is stronger than when I first bought it and I know it's going to last me a very long time. STRONGLY recommend them if you need anything fixed!

Luis MurphyGoogle
★★★★☆

Great service 😊

Jan CoffeyGoogle
★★★★★

Amazing quality service and restoration of my wife's handbag - absolutely like a new handbag again, from a very neglected state. The photos speak for themselves. Very highly recommended

Toby Winton-BrownGoogle
★★★★★

Always professional and kind 🙌

MarthaGoogle
★★★★☆

A fantastic little shop for all your leather-related needs. Prompt customer service and quality workmanship.

Simone GoldsmithGoogle
★★★★★

Great workmanship and attentive service.

Richard CharnockGoogle
★★★☆☆

Called me afterwards to see if I was happy with their work - very friendly and helpful.

Alice CrawfordGoogle
★★★★★
I had a black leather jacket that I've had for about 15 years refurbished and dyed black again. The shoulders and cuffs were fading. They did a great job and I'm really happy with it. It looks like new again. Really happy with their work an…Read full reviewClose review

I had a black leather jacket that I've had for about 15 years refurbished and dyed black again. The shoulders and cuffs were fading. They did a great job and I'm really happy with it. It looks like new again. Really happy with their work and they are very friendly to deal with in the shop too.
Def'ly go there again for any future leather repairs.

Steve TantiGoogle
★★★★☆

some good experiences here, would recommend using evans services

Sophie TurnerGoogle
★★★★★

Very knowledgeable staff, high quality work, definitely worth the price.

Rowan WagnerGoogle
★★★★★

great work and reasonably priced

judith CohenGoogle
★★★★★

Very high quality repairs

georgie debenhamGoogle
★★★★☆
Evans is one of the few remaining places in Melbourne that does specialty work in leather repairs. I have used their services several times now and high quality workmanship is what you should expect. They have the expertise to accomplish a …Read full reviewClose review

Evans is one of the few remaining places in Melbourne that does specialty work in leather repairs. I have used their services several times now and high quality workmanship is what you should expect. They have the expertise to accomplish a wide range of jobs. Unfortunately their customer service can be a little hit and miss. Staff seem to lose track of items and a few times I have made the trip into the city only for my items not to be ready on the specified date. Make sure you call ahead.

Xiang WeiGoogle
★★★★★

felt a bit like I went back in time coming into this place such a quaint and traditional shop and they did some amazing repair work on my satchel to. also received some good advice about keeping it in good condition. Nice to see places like this still exist.

Amber RobinsonGoogle
★★★★★
I brought a jacket in to Evans after a shop recommended them to fix some tears in the leather. The old man I talked to said he would make patches under the jackets lining so they would be less noticeable. I was pleased with the end result…Read full reviewClose review

I brought a jacket in to Evans after a shop recommended them to fix some tears in the leather. The old man I talked to said he would make patches under the jackets lining so they would be less noticeable. I was pleased with the end result, patches were seamless and the only remnants of the tears were a few scars on the leather.Price was reasonable but not cheap, definitely worth getting a quote though.

Sam WhiteheadGoogle
★★★★★

great repairs

Sean KellyGoogle
★★★★★

I had the leather strap for my handbag remade at Evans a couple of weeks ago. Friendly service and as always great attention to detail. Very pleased its usable again!

Tricia DavidsGoogle
★★★★★

I've had my sandals for 2 years and i absolutely love them so i was devastated when the sole came off. I got my friend to drop them off at Evans and they only took a few days - they were replaced by rubber non-slip soles. They are as good as new! Thanks Evan!

Kaz MontgomeryGoogle
★★★★★

Thank you Mr. Evans for restoring my favorite leather jacket. The price was well worth it. Thank You!

Jennifer MooreGoogle
★★★☆☆
I have used Evans' services a few times over the years and my experiences have been good and bad. While they do a great job and there is no doubt that their focus is on the quality of the work, they falter with customer service. Evans woul…Read full reviewClose review

I have used Evans' services a few times over the years and my experiences have been good and bad. While they do a great job and there is no doubt that their focus is on the quality of the work, they falter with customer service.

Evans would benefit from giving their customers greater transparency with a price guide. You can easily feel like you are being taken for a ride when the price for a difficult task on once occasion is then the same amount quoted for a simple job on the next.

It's also a good idea to call ahead and check if your items are ready on the day they have specified for pick up, as in my experience they do not notify you if there is a delay.

Evans need to loose the attitude and stop inferring that if you question why something costs what it does you or your items are cheap.

Sarah HowardGoogle
★★★★☆

Amazing Restoration. Probably one of the best in town, highly recommended. BUT, price is expensive. Quality is always there at it's best.

MrNobodysBossGoogle