Shoes

Shoe & boot repairs

Soles & Heels

Repairs & Alterations

Cleaning & Restoration

Shoe & Boot Types

Sneakers

Sneaker repairs & restoration

Cleaning & Colour

Soles & Structural Repairs

Linings & Details

Bags & Accessories

Bag & accessory repairs

Bag Repairs

Handles & Hardware

Bag Spa

Specialist & Accessory Repairs

Leather Clothing

Leather clothing repairs

Repairs & Relining

Alterations & Details

Cleaning & Colour Restoration

Brands we specialise in

Brands we specialise in

Sneaker Stitching & Seam Repairs

Stitching Repairs for Sneakers

Sneaker stitching repairs address loose threads and opened seams. We restitch damaged areas with colour-matched thread, aiming to replicate the original stitching as closely as possible. Repair suitability depends on the surrounding material and construction.

Our Sneaker Seam Repair Service

We restitch sneaker seams and assess tears that may need patching rather than stitching alone. Access to the damaged area can require opening the lining or removing the sole, depending on construction. Send photos of your sneakers to our team today for a quote.

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Our Sneaker Seam Repair Service

Sneaker Stitching & Seam Repairs | FAQs

We restitch sneaker seams, subject to the condition and construction of the damaged area. Send close-ups of the opened seam and views of the whole shoe. We can assess whether restitching is suitable or whether torn surrounding material needs a different repair.

We colour-match stitching to replicate the original as closely as possible. This is not a promise of an exact match or an invisible repair. The location, construction and condition of the surrounding material affect the achievable appearance.

Pricing depends on the construction and accessibility of the area needing repair. Some seams require the lining to be opened or the sole removed to gain access. Send views of both sneakers and close-ups of the damage so we can assess the work and provide a quote.

We offer both restitching and repairs to tears in sneaker leather or material. A split seam and a tear through the upper may need different work. We assess the location and surrounding material before recommending a repair; stitching alone may not be suitable.

Separation between the upper and sole is not necessarily a stitching problem. We also offer sole regluing, subject to the sneakers’ condition and construction. Send clear photos of the separation so we can assess which repair is appropriate.

Yes. We also offer sneaker cleaning and colour restoration, so you can request these alongside seam repairs. These treatments address appearance rather than repairing an opened seam. Let us know what you would like addressed when sending photos for a quote.

TERMS & CONDITIONS


Important Notice:

Your use of the Evans website and services constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice

Repairs:

All efforts will be made to ensure that repair and restoration jobs are completed to a high standard. Evans employs only highly skilled leather craftsmen and items entrusted to our workshop are handled with the highest care. The repair processes recommended for any item are selected to suit the nature of the leather or material, the structure and condition of the item.

Evans cannot assume responsibility for the inherent weakness of, or defects in the leather or materials that are not readily apparent prior to processing. This includes dyeing jobs where the finish will be highly dependent on the quality and condition of the leather.

Evans will not be held responsible for any of the following processes:

  • Leathers, particuarly suedes, that becomes “stiff” or “malty” after dyeing
  • Severely stained handles or those affected by grease
  • Severe leather stains that are unable to be completely removed
  • Severe leather stains where cleaning results in discouloration of the leather

While we strive to restore items to their original state, it is not always possible to return items to factory condition. Our goal is therefore to restore items to the best condition possible. In addition, some materials and hardware are proprietary of certain brands and there are regulations against using these materials for our repairs. In such cases materials and hardware will be substituted with suitable replacements of similar quality and aesthetics.

Pricing:

The prices listed on the Evans website are to be used as a guide only. We make every attempt to be consistent with our pricing and to provide transperent information regarding our repair processes. Due to the diversity of leather goods and variety of possible services available, prices are always subject to change and we are under no obligation to match the prices listed on our website. If an item is misquoted, we reserve the right to modify the price, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price.

Shipping:

If you decide to send us an order via post or courier, ensure that your items are packed securely. We cannot assume any responsibility for damage that occurs during transit and any transport services are to be used at your own risk. Please check with your shipping provider for more information regarding insurance policies and guarantees.

Returns:

It is highly recommended that customers inspect items carefully upon completion of their order. Please notify Evans customer support within 24 hours of any complaints, concerns or queries regarding the item. All repairs left with Evans, unless otherwise specified, are subject to a workmanship guarantee for a period of three months following completion of the order.

Our workmanship guarantee is subject to the following conditions.

  • The issue corresponds to the original job description
  • The initial job has not been tampered with
  • The issue has not arisen as a result of another acccident or mishap

All returned items are put through a number of inspection checks. If the returned item satisfies our criteria, it will be processed as a new order and finished according to the original job description. Failure to meet any of the above criteria may result in the workmanship guarantee being declared void and being removed from that particular item.

Email Communications:

After placing an order with Evans, there is a possibility that we will send you communications regarding our services and products. By using our services, you agree to receive such communications from us. We will give you opportunity to opt out of receiving these promotional emails by following the opt out instructions provided in such messages. We also use emails for non-commercial purposes. These emails provide important information such as repair details, copies of receipts and order status updates.

SMS Communications:

We utilise SMS for non-commercial purposes. You will only receive an SMS from Evans in regards to order details and order status updates.

User Communications:

Any message you send to Evans via email, postcard, letter, voice mail or other transmission relating to your use of this site shall be and remain the property of Evans, and Evans shall not be limited in any way in its use, promotional, commercial or otherwise. Evans will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.

 

Privacy Policy

This following document sets forth the Privacy Policy for the Evans website, www.evans.com. Evans looks to provide you with the best possible customer service and repair experience.  At the same time Evans is committed to upholding your privacy and keeping your personal details confidential.

Collection of your personal information

All customers are required to supply personal information on creation of an order. Types of information collected may include name, mobile number, postcode and email address. This information is mainly used for facilitating contact throughout the repair process and providing customers with order status updates.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Evans takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Evans reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Evans reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

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